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    • IMPORTANT ANNOUnCEMENTS

    EXTRA COVERAGE FOR NOVEL CORONAVIRUS AT NO COST

    AIA Bhd., AIA PUBLIC Takaful Bhd. and AIA General Berhad are therefore pleased to offer extra coverage for Novel Coronavirus to all AIA’s existing Individual Life, Family Takaful and Flex PA customers with immediate effect.

    Financial Relief For AIA Loan Borrowers

    Effective from 1 April 2020, AIA will be providing an automatic 6 months deferment in loan repayments for borrowers who are eligible.

    Service Guide

    If you intend to purchase/participate in life insurance/family takaful product from our Life Planners, you can enjoy these value-added services.

    Service Guide

    Power Supply Outage in Taiping branch

    Please be informed that our Taiping branch will experience a power supply interruption due to a scheduled maintenance work carried out by Tenaga Nasional Berhad.

     

    Relocation of Kuching Customer Service Centre

    Our Kuching Customer Centres will merge and relocate to a new premise to serve you better.

     

    Deferment of Premium / Contribution Payment

    Apply for 3 months premium / contribution payment grace period due to COVID-19 or MCO.

    Unclaimed Moneys

    If you have yet to deposit cheques that have been issued to you by AIA after a period of one (1) year, we will proceed to transfer the money to the Registrar of Unclaimed Moneys in accordance with the Unclaimed Moneys Act 1965.

    DIRECT DEBIT ENHANCEMENT EXERCISE

    In line with our continuous effort to serve you better, our auto debit services will be enhanced to a new platform called Direct Debit!

    Direct Debit Enhancements Exercise

    Closure of AIA Customer Centres

    We wish to inform you that all of AIA Customer Centres located outside of Klang Valley will be closed for business on Friday, 11 January 2019.

    Relocation of Ipoh Customer Centres

    Our Ipoh Customer Centres in Jalan C.M. Yusuff and Jalan Seenivasagam will merge and relocate to a new premise.
    Contact Us
    AIA Bhd.
    1300-88-1899
    For overseas customers
    603 2056 1111
    AIA PUBLIC Takaful Bhd.
    1300-88-8922
    AIA General Berhad
    1300-88-1899
    AIA Auto Assist/Roadside Assist
    1-800-88-8733
    CONTACT AIA
    AIA Bhd.
    1300-88-1899
    For overseas customers
    603 2056 1111
    AIA PUBLIC Takaful Bhd.
    1300-88-8922
    AIA General Berhad
    1300-88-1899
    Contact Address
    Customer Relations Unit Menara AIA, 99 Jalan Ampang 50450 Kuala Lumpur

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