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Frequently Asked Questions (FAQs)

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AIA+ App

Get your queries about our customer self-serve AIA+ App answered

AIA Vitality

Learn more about our AIA Vitality membership and its various benefits that you can enjoy

Insurance/Takaful Plans

Understand our product offerings that are designed to help you live a healthier, longer and better life.

General Insurance

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Mortgage

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Service Requests

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Claims & Guarantee Letters

Learn more about how to make a claim and request for Guarantee Letters

Premium/Contribution Payment

Find information and guides on how to pay premiums/contributions here

E-Payment (Payout)

Learn how you can receive claims/benefits payout from AIA

Others

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