Checking the status of your service request just got easier with the AIA+ app (formerly known as My AIA)!
As part of our efforts to continually bring you a more seamless app experience, we have made a few enhancements to serve you better.
Enjoy the following benefits when using the AIA+ app:
- Get near real-time updates on the status of your submitted service request
- View the statuses of your submitted service requests, all in one place
- Submit documents for a service request that is pending your action
- Access all the documents you have uploaded for your service request that is pending requirements
To get started on the app, tap on:
- [More] > [Service Request] > [Submitted]; or
- [Menu icon at the top-left corner] > [Service Request] > [Submitted]
Learn more with the following quick guides:
- View Your Service Requests
- Upload Your Documents
You can continue to view service requests that are pending for your authentication under the Pending tab on the Service Request screen.