Dear Valued Customers,
In line with our continuous effort to serve you better, we will be enhancing our auto debit services from the existing Autopay method to a new platform called Direct Debit that is governed by PayNet.
This Enhancement Exercise includes changing of our customers’ existing Autopay registration to Direct Debit. It involves AIA Bhd., AIA PUBLIC Takaful Bhd, AIA General Berhad and AIA Health Services Sdn Bhd.
Rest assured that your payment instruction(s) and its debiting account(s) remain the same. You will receive a notification from your bank once the exercise is completed.
Should you decide not to proceed with the Enhancement Exercise, please inform us latest by 31/07/2020. The Enhancement Exercise will be performed automatically after this date.
For further information, please refer to the FAQ. You may also call us at 1300-88-1899 (AIA Bhd. & AIA General Berhad) or 1300-88-8922 (AIA PUBLIC Takaful Bhd.).
Thank you for your continuous support.