Pay Your Premium / Contribution Directly to AIA via Autodebit or Online!

Dear Valued Customer,

Pay Your Premium / Contribution Directly to AIA via Autodebit or Online!

Life is full of uncertainties. Which is why it is important that you continue to stay protected at all times by ensuring that your premium/contribution payments are in order.

Rest assured, keeping track of your online payments is easy! We will always send you an acknowledgement via push notifications on the AIA+ app or SMS, and soon the electronic receipt feature will be made available on AIA+.

We understand that some of our customers may have a personal payment arrangement with their Life Planner, whereby the Life Planner pays the premium / contribution on their behalf. While this may be a long-standing arrangement between the customer and their Life Planner, we would like to highlight that this practice is highly discouraged. On this note, we wish to inform you that starting 1 October 2021, we will no longer be accepting payments from Life Planners who pay premiums / contributions on behalf of their customers.

If you are not already using our auto debit or online payment facilities, we would like to share the various payment methods that allow you to make payments directly to AIA. It’s simple and hassle free!

• Autodebit: Sign up for auto debit so that you never miss a payment. The link to the forms are enclosed and you can submit it via email to my.customer@aia.com or the nearest AIA Customer Centre.

Auto Debit Form AIA General Berhad

Auto Debit Form AIA Public Takaful Berhad

• JomPAY: Make online payments using your credit card or bank account via Internet and Mobile Banking channels from 41 banks nationwide. Details on using JomPAY payment are available in:

• AIA+ App: 
  Make online payments using your Visa/MasterCard debit or credit card:
  
  1. Steps to pay via AIA+ App are available here and enclosed

We appreciate your attention to this matter and encourage you to explore the various methods above for a more convenient and secure payment process. If you need any further assistance in switching your payment options, please visit the nearest AIA Customer Centre. The list of AIA Customer Centres are available here. 

Thank you for your continuous support to AIA and we look forward to being of service to you.