Dear Valued Customer,
As a responsible financial institution, we believe in protecting your interest by ensuring that you are always treated fairly and ethically. In line with this, we would like to inform you that there may be changes made to future reprinted versions of your insurance policy/takaful certificate (inclusive of GI and Group Policies) to remove certain words or terms that may be deemed to be unfair, ambiguous and lack uncertainty. This will also include the removal of words and terms that allow the Company certain discretions which although rarely/ hardly invoked by the Company may give the impression that the contractual terms are not final. For insurance policy/takaful certificate where the changes are not made, the Company will ensure that in interpreting these contracts, provisions which are deemed to be unfair, ambiguous or unclear are not invoked. Please be assured that your insurance policy/takaful certificate’s benefits will continue to remain the same.
For more information, please refer to the Frequently Asked Questions (FAQs) document which is available by accessing the link below: