Life Protection
Protect yourself and your loved ones from life's uncertainties with AIA's life insurance and takaful plans.
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Protect yourself and your loved ones from life's uncertainties with AIA's life insurance and takaful plans.
Avoid unforeseen medical expenses with AIA's medical insurance and takaful plans.
Focus on your recovery and not your financial commitments when you have AIA's critical illness insurance or takaful plans.
Stay protected while you secure your future with AIA's savings and investment plans.
Safeguard yourself from accidents with AIA's personal accident insurance plans.
Finance your dream property and ensure your household contents are well-protected.
Get comprehensive protection for your motor vehicles.
Sign-up for our insurance and takaful plans online for immediate protection.
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For almost a century, AIA has served the ever-changing needs of millions of people all across the Asia-Pacific region.
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{{label}}Dear Valued Customers,
We are thrilled to announce our Enquiry & Feedback Form! This user-friendly email platform is designed to streamline your experience and provide you with a convenient way to submit your insurance/ takaful enquiry.
Whether you have questions about policy/ certificate details, claims, coverage options, or any other insurance/ takaful-related matters, our Enquiry & Feedback Form is here to assist you. We encourage you to browse our comprehensive FAQ section where you may find quick answers to your questions. If you can’t find what you’re looking for, simply fill up the Enquiry & Feedback Form, and our dedicated team will be happy to assist you.
Key Features:
For a detailed step-by-step guide on how to submit an enquiry or feedback, please view the Quick Guide.
We are committed to enhancing your experience and providing exceptional service. If you have any questions or need assistance, please reach out to us via the Enquiry & Feedback Form.
Thank you for trusting us with your protection needs. We look forward to better serving you with this new feature.
Important Update:
We would like to inform you that our customer enquiry email addresses (my.customer@aia.com, my.customer@aiapublic.com, customercare@aiavitality.com.my) have been discontinued effective 1 April 2025. In the near future, this change would be applicable to Group Corporate policy/ certificate related enquiry.