Home Loan & Shop Loan

Eligibility and Requirements

AIA's Fixed Rate Loan is suitable if you're purchasing a property or keen to switch the loan you currently have to the one we offer.

Fixed Rate Loan offers stability by locking at a fixed rate so that your monthly installments are constant throughout the duration of the loan. You do not have to worry about your payments increasing even if interest rates rise, as our home loan comes with a fixed rate throughout the term of the loan.

Those who are:

  • Individual Malaysian Citizen resident:
    • For Self Employed - The business established for at least 3 years and operating profitably for the past 3 years.
  • Foreigner (not under sanctioned countries) / Permanent residents (PR) / Non-resident:
    • Only limited to financing the purchase of properties.
    • Foreigner/PR must be residing and employed in Malaysia preferably for at least 3 years and with valid working permit.
    • If married to a Malaysian spouse, the spouse is required to be the joint applicant.

For new purchases, the MOF is based on the Open Market Value (OMV) or the purchase price of the property, whichever is lower. For refinancing, the MOF is based on the OMV. The OMV will be based on the valuation report prepared by our panel of valuers.

You can refer to the table below on the percentage of MOF given to residential and commercial properties:

Type of Property New Purchase Refinance
Residential MOF is up to 90% MOF is up to 80%
Commercial MOF is up to 80% MOF is up to 70%

Exceptions can be considered on a case by case basis.

For residential properties, it is up to 35 years or age 70, whichever is earlier. For commercial properties, it is up to 30 years or age 65 whichever is earlier.

We finance completed residential properties such as single-storey link houses, double-storey link houses, semi-detached houses, bungalows, condominiums, apartments, townhouses, etc. with a minimum market value of RM200,000 and minimum loan amount of RM150,000 as well as under construction residential properties by selected projects and developers.

AIA also finances completed commercial properties such as shop lots and shop houses at selected areas with a minimum market value of RM500,000 and minimum loan amount of RM300,000 as well as under construction commercial properties by selected projects and developers.

For more information, please contact our AIA Life Planner.

Yes, you can. However, you are encouraged to purchase the AIA Group Mortgage Reducing Term Assurance or the AIA Life Policy to secure the loan.

We encourage for both husband and wife to apply together. However, we do consider single application on case to case basis.

Yes, a valuation report is required by our panel of valuers once the loan is approved.

Valuation report may be waived for newly completed properties purchased directly from developers at our discretion.

Yes, subject to approval.


No, we do not.

We can connect you to our AIA Life Planner. Please leave us your contact details by clicking on this link or call us on 1300 88 1899.

You can refer to the table below for the list of fees and charges.

No Types Amount
1 Redemption Statement RM50.00 per request
2 Request for stop payment/replacement of cheque RM10.00 per request
3 Request for photocopies of loan or legal documents RM20.00 per document
4 Request for confirmation letter for EPF withdrawal RM20.00 per request
Request for additional copy of loan statement (hardcopy);
  • First time request
  • Subsequent request
RM2.00 (per month, per request)
RM10.00 (per month, per request)
6 Request for pricing variation RM40.00


You can email us at or call our Care Line on 1300 88 1899.

Loan Statement

For registration in AIA+, please follow the below steps:-

  1. Log in at AIA|MY.
  2. Go to AIA+ and select Customer -> Login
  3. Click "Register Now"
  4. Complete the 4 pages of "Register For AIA+"

Note: Only the main borrower can register.


You can pay your housing loan through:

  • Online payment through banks other than Maybank

    Please ensure AIA Bhd. is the beneficiary and the reference is complete and correct. These are the required details that you will need to fill up during the online transaction.

    Beneficiary/ Recipient / Collection Bank : Maybank
    Beneficiary/ Recipient Name : AIA Bhd
    Beneficiary/ Recipient Account No : 514011997003
    Beneficiary/ Recipient Reference : 855xxxxxxxM
    Transaction Type : Loan Payment

    Payment will be captured within three working days provided that all the information required is correct.

  • Standing Instruction with Maybank

    This is only for monthly instalment repayment of the home loan.
    Payment is to be made to:-

    Collecting Bank : Maybank
    AIA Collection A/C No : 5140 1199 7003

    Please ensure that you indicate your housing loan number. As the monthly instalment will be due on the 1st of every month, we advise you to set the standing instruction at 10 days before the due date.

  • Online payment through Maybank2u

  • Over-the-counter at any Maybank service centres

    We do not issue receipts when you pay your housing loan at Maybank’s service centres or through Maybank2u. The bank-in slip or online transaction statement are considered proof of payment.

This is what you should do:

  1. Click on this link and download the settlement form.
  2. Fill in the details and forward to us at

We will process your request within (2) working days.

This is what you should do:

  1. Click on this link and download the EPF Request form.
  2. Fill in the details and forward to us at

We will process your request within (5) working days.

The grace period is 7 calendar days. We will charge interest on payments made after the grace period. The table of payment due date is as follows:

Loan Status Type of Payment Due Date
FULLY drawdown Monthly Instalment 1st of every month
PARTIALLY drawdown Progressive Interest 14th of every month


Life Insurance / MRTA

When you buy an insurance policy, you are transferring the risk of a potential financial loss to the insurance company in exchange for a fee. The insurance company, in return, promises to provide you with financial assistance if you face an unexpected loss.

Insurance coverage should be a key component of anyone’s financial planning. We all work very hard to secure a bright future and afford a lifestyle that we can enjoy. As we keep working towards our financial goals, we must not forget to protect what we have already achieved.

Yes, we encourage the coverage of the policy to be equivalent to the loan amount.

We have a variety of life policies to suit your needs. You can even opt for the Mortgage Reducing Term assurance where you only need to pay one lump sum and we will cover you for the entire loan period.

Fire Policy

You can pay via:

  • Visa/ Mastercard auto debit.
    • It will take approximately one week for this request to be approved.
  • Over-the-counter at any of our Customer Centres
  • Online payment through Maybank2u

We advise you to pay your premiums on time so you do not incur any late payment charges. We will have to charge interest on the outstanding premium if we do not receive the payment after 50 days from the policy’s effective date, as stated in the Policy Schedule of your Fire Insurance Policy.