Your Gateway to Accessible, Affordable, and Effective Healthcare
Welcome to the AIA Provider Directory
At AIA, your health is our priority. That's why we've carefully curated a comprehensive Provider Directory - a trusted list of participating specialists selected exclusively for our valued customers. Whether you're seeking routine care, specialist consultations, or emergency services, our directory connects you to a wide network of healthcare providers.
Why Use the AIA Provider Directory?
Accessible
Easily search and locate nearby participating specialists - anytime, anywhere. Whether you're at home or traveling, quality care is always within reach.
Affordable
Enjoy peace of mind knowing that all listed specialists are part of AIA's panel network, helping you minimise out-of-pocket expenses while maximising your benefits.
Effective
Our specialists are selected based on patient satisfaction, and commitment to delivering result-driven care.
Designed for You
The AIA Provider Directory empowers you to make informed decisions about your health - quickly and confidently.
Please click on the link to view the complete participating specialist listing.
Things you should know
We regularly review our hospital partnerships to ensure we are delivering high standards of care to our customers. This refresh is part of our commitment to offering accessible, affordable, and effective healthcare, while building a more sustainable ecosystem for the future.
As part of AIA Malaysia’s commitment to maintaining high standards of care, we closely monitor the performance of all panel hospitals. For SMART Panel hospitals, engagements are monitored on a three-year basis, providing customers with assurance of continuity. These hospitals are still subject to annual performance reviews to ensure they consistently meet our high standards of care and service expectations.
Customers visiting SMART Panel hospitals will enjoy:
- Cashless services
- Priority lane for admission and discharge from the hospital
- Dedicated liaison to assist during the hospital stay
- Special admission kit with essentials and exclusive vouchers
- Waiver of admission deposits
Note: The value-added benefits offered can vary depending on the hospital. Terms and conditions apply.
The updated panel hospital listing will take effect from 1 August 2025. From this date onwards, customers will need to check whether their preferred doctor or hospital offers cashless facilities under the updated panel structure.