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Enquiry & Feedback
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Friendly reminder: If you ever need assistance, our FAQ section is a valuable resource to find solution quickly.
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Main Reason of Submission
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Please choose the type of form before you proceed.Select 'Enquiry' to ask questions or seek information, and 'Feedback' to share comments, suggestions, or evaluations for improvements.
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Case reference ID*Please check your email, including your spam folder, for an auto-reply from us. Your Case Reference ID can be found in the email sent to my.customer@aia.com.
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Personal Details
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Subject of Your Enquiry / Feedback
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Which product type(s) do you need help with?
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Please provide key points in the description field.
0/1000
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Vitality membership number*
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Document Upload
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Your enquiry has been submitted. Please check your email for the auto-reply email containing the case reference ID, and we shall revert to you within next 3 working days.