Call us
AIA Bhd.
1300-88-1899
Mon - Thu: 8:30am - 5:30pm
Friday: 8.30am - 4.30pm
Guarantee Letter: 24 hrs
AIA Public Takaful Bhd.
1300-88-8922
Mon - Thu: 8:30am - 5:30pm
Friday: 8.30am - 4.30pm
Guarantee Letter: 24 hrs
AIA General Berhad
1300-88-1899
Mon - Thu: 8:30am - 5:30pm
Friday: 8.30am - 4.30pm
Guarantee Letter: 24 hrs
AIA Auto Assist/AIA Roadside Assist
1800-88-8733
Alternate Number: 03-79890352
Operation hours: 24/7
Referral Emergency Assistance (REA) Program
International Medical Assistance (IMA) (when travelling outside of Malaysia for less than 90 consecutive days)
603-2166 5421
Operation Hours: 24/7
AIA Travel PA Plus | International Travel and Medical Assistance
For hospital admissions due to accidental injury while travelling outside Malaysia, please contact our authorized service provider to arrange for cashless hospital admission.
603-2163 4088
Operation Hours: 24/7
Stay Informed with AIA - Official WhatsApp Channels
The WhatsApp numbers below are used to share important updates and announcements. Please note that these numbers are strictly for one-way broadcast communications. Please note that calls and replies to these numbers will not be answered.
Marketing
+6016 4267 291
+6016 8521 256
Operations
+6012 6708 076
These are AIA’s official and verified communication channels – Messages received from these numbers are safe and legitimate.
