Verify that the agent is a qualified AIA representative by providing the agent's details.
Received an offer claiming to be from an AIA agent?
Verify using
Agent full name (as per NRIC)
This is a verified AIA agent
The details you entered belongs to a licensed AIA agent. This agent is authorized to provide advice on protection and financial planning.
Received a suspicious WhatsApp message or call from us?
Check AIA official channels & contacts
AIA - Official WhatsApp Channels
The number below are official AIA WhatsApp numbers used to send updates and selected customer communications. Please note that these numbers are not customer service channels and do not support voice calls, policy and claims related enquiries or other general enquiries.
Broadcast Communications (Replies not supported)
+6016-8521 256
+6016-4267 291
+6012-6708 076
+6015-9220 4224
+6016-4267 291
+6012-6708 076
+6015-9220 4224
For Cross & Direct Marketing
+60111-1238 2161
This is a two-way communication channel and applies only to selected direct marketing campaigns
AIA Official Contact Channels
AIA may contact you from official numbers used for updates and notifications (see below). These numbers are used for one‑way communications only.
+603-2727 0376
+603-2727 0972
+603-2719 7888
+603-2727 0972
+603-2719 7888
To verify a message or speak with us, please use the official contact channels listed below.
The contacts numbers listed above may be updated from time to time.
Received a suspicious website link?
Identify fake websites
Important: Do not click on the link
Clicking a suspicious link may take you to fake websites or expose your personal information, even if it looks legitimate at first.
Always check the web address
Look out for misspellings, extra characters, or unfamiliar domains.
Be wary of urgency
Scam websites rush you to act, pay, or share personal details.
Never share sensitive information
Legitimate websites will not ask for your password, OTP, or verification codes.