24-hour Digital Roadside Assistance at your fingertips
4 mins read
24-HOUR DIGITAL ROADSIDE
ASSISTANCE AT YOUR FINGERTIPS
If your car undergoes a mechanical breakdown or an accident, rest assured
that help is on the way with just a few steps via AIA Digital Roadside
Assist. A range of value-added service are provided to assist you as well.
To request for roadside assistance, visit:
Follow the steps below to begin your journey.
STEP 1
Fill up your details
STEP 2
Select a Roadside service
STEP 3
Answer some clarification questions
STEP 4
Pin your location and select your preferred workshop
STEP 5
Upload your vehicle photo
STEP 6
Review your answer and submit. Once successful, you can view the live updates of the tow truck or technician via the Live Tracker
Roadside Repair Services
Change of punctured tyres
Jumpstart
Fuel refill
Battery replacement
Minor mechanical & electrical failure
Road accident claims submission & claim status update
Alternatively, you may also reach out to our 24-Hour Service Hotline.
Notes:
- Services come with free labour of up to RM300 per event, including towing assistance.
- Territorial Limits – Roadside Repair Services and Towing Assistance are available anywhere in Peninsular Malaysia excluding any islands (except for Langkawi and Penang). For East Malaysia, such services are available within a radius of 25 km from the city center of Kota Kinabalu, Sandakan, Tawau, Labuan, Sibu, Bintulu, Miri, Kuching and along Pan Borneo Highway.
- Any cost incurred for toll charges, spare parts, batteries or petrol required during the breakdown assistance will be borne by you.
- For the referral services above, the actual cost incurred for the service provided shall be borne by you. The referral services are provided by a third-party service provider and the continuation of these services are not guaranteed.
24-HOUR DIGITAL ROADSIDE
ASSISTANCE AT YOUR FINGERTIPS
If your car undergoes a mechanical breakdown or an accident, rest assured that help is on the way with just a few steps via AIA Digital Roadside Assist. A range of value-added service are provided to assist you as well.
To request for roadside assistance, visit:
Follow the steps below to begin your journey.
STEP 1
Fill up your details
STEP 2
Select a Roadside service
STEP 3
Answer some clarification questions
STEP 4
Pin your location and select your preferred workshop
STEP 5
Upload your vehicle photo
STEP 6
Review your answer and submit. Once successful, you can view the live updates of the tow truck or technician via the Live Tracker
Roadside Repair Services
Change of punctured tyres
Jumpstart
Fuel refill
Battery replacement
Minor mechanical & electrical failure
Road accident claims submission & claim status update
Alternatively, you may also reach out to our 24-Hour Service Hotline.
Notes:
- Services come with free labour of up to RM300 per event, including towing assistance.
- Territorial Limits – Roadside Repair Services and Towing Assistance are available anywhere in Peninsular Malaysia excluding any islands (except for Langkawi and Penang). For East Malaysia, such services are available within a radius of 25 km from the city center of Kota Kinabalu, Sandakan, Tawau, Labuan, Sibu, Bintulu, Miri, Kuching and along Pan Borneo Highway.
- Any cost incurred for toll charges, spare parts, batteries or petrol required during the breakdown assistance will be borne by you.
- For the referral services above, the actual cost incurred for the service provided shall be borne by you. The referral services are provided by a third-party service provider and the continuation of these services are not guaranteed.
Share
