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My Health Profile

Frequently Asked Questions

Effective 22 October 2026, My Health Profile will replace the existing About You, Exercise and Nutrition Assessments, bringing all 3 together into one assessment.

Any points earned from assessments completed before 5 November 2026 will not be affected.

My Health Profile is a streamlined assessment that transforms your health and lifestyle data into personalised health insights, clearly defined health priorities, and actionable recommendations to support better wellbeing. It helps you gain a clearer understanding of your current health and empowers you to make informed lifestyle choices through personalised insights based on the information provided in your assessment.

Completing My Health Profile can help you:

  1. Understand your current health status
  2. Identify areas that may need attention
  3. Receive personalised health recommendations
  4. Understand your future health risks
  5. Track your health journey over time
  6. Earn eligible AIA Vitality points, where applicable

You can access My Health Profile through the AIA+ app by selecting the ‘My Health Profile’ card on the AIA Vitality Dashboard.

The Health Assessment typically takes only a few minutes to complete, depending on the information provided.

To receive the most accurate and personalised health insights, have your latest medical report ready and provide your information as accurately as possible.

You may be asked about:

  1. Physical activity and fitness
  2. Nutrition
  3. Medical and health information such as BMI, blood pressure, cholesterol, blood glucose levels, and so on
  4. Sleep patterns
  5. Lifestyle habits
  6. General wellbeing

Some questions are mandatory to ensure the accuracy of your results. Completing all required sections will help us provide more personalised and meaningful health insights.

You can complete or update your My Health Profile whenever you are eligible, helping to keep your health information and personalised health insights up to date. AIA Vitality Points can be earned for up to two eligible completions per membership year, with each completion required to be at least six months apart. You'll receive 1,250 AIA Vitality Points for each eligible completion, allowing you to earn up to 2,500 points per membership year.

Yes. Your health information is handled securely and used in accordance with AIA's privacy policies. Your assessment results are only used to provide personalised health insights and recommendations.

No. My Health Profile is designed to help you better understand and improve your health. Completing the assessment does not affect your insurance coverage, policy benefits, or premiums.

After completing the assessment, you will receive:

A summary of your health profile, including strengths, areas for improvement, and any missing health information

  1. Personalised health insights
  2. Recommendations to improve your wellbeing
  3. Your Vitality Age
  4. Your Health Priority
  5. Eligible AIA Vitality points, where applicable

You can view your results by:

  1. Click on the ‘My Health Profile’ card on the AIA Vitality Dashboard.
  2. If you’re on your AIA+ home screen, scroll down to ‘AIA Vitality’, click on ‘My Health Profile’ card to view results.

Your Vitality Age is an indicator of how healthy you are relative to your actual age, based on the information provided in My Health Profile. It helps you understand your overall health status and highlights areas where improvements can be made.

Your Health Priority highlights the one health risk factor that, if improved, could have the greatest positive impact on your healthspan, which is the number of years you are expected to live in good health.

Your Health Priority is identified based on the health risk factor that contributes the most to reducing your expected healthspan. By focusing on this area first, you can make the greatest improvement to your future health outcomes.

There is one exception for pregnancy. If you have indicated that you are pregnant in the health assessment, the Health Priority will focus on supporting a healthy pregnancy during this period.

We determine your ‘Vitality Age’, ‘Health Priority’ and your overall wellbeing based on the relationship between your controllable lifestyle behaviours (such as physical activity and healthy eating), metabolic outcomes (such as cholesterol, blood pressure and blood glucose), and the risk of death and disease.

Using the information you share, we combine our health and behavioural data insights with the world’s largest, country-specific disease database –IHME Global Burden of Disease – to calculate your health risks over time and your expected healthspan (number of years that you’ll live in good health).

No. The information, insights, and recommendations provided through My Health Profile are intended for educational and wellness purposes only. They do not replace professional medical advice, diagnosis, or treatment from a qualified healthcare professional. If you have any concerns about your health or are considering changes to your treatment, medication, or healthcare plan, please consult a qualified healthcare professional.

Yes. You can still complete My Health Profile and earn eligible AIA Vitality points. Simply indicate your pregnancy status in the assessment so that personalised recommendations can be tailored to your needs.

When your pregnancy status changes, we recommend updating your assessment to receive the most relevant insights and recommendations.

Please note that your health results during pregnancy will likely fluctuate and show that you may be out of a healthy range. This will impact your Vitality Age results as the algorithm does not take your pregnancy status into account.

Eligible AIA Vitality members can earn 1,250 AIA Vitality Points upon successful completion of My Health Profile, up to twice per membership year (every 6 months), subject to AIA Vitality programme rules.

You can earn 1,250 AIA Vitality Points each time you successfully complete My Health Profile, up to twice per membership year (every 6 months), for a maximum of 2,500 AIA Vitality Points per membership year.

AIA Vitality Points for My Health Profile can only be earned once every 6 months, up to twice per membership year. If you have already received the maximum points available for the current assessment cycle or membership year, you will not receive additional points.

If you're unable to complete My Health Profile, please ensure that:

  1. You are using the latest version of the AIA+ app
  2. You have a stable internet connection
  3. All required questions have been completed

If your responses have been saved, you can resume My Health Profile from where you previously left off within 14 days of your last saved session. After 14 days, your saved responses will no longer be available, and you will need to restart the assessment.

If the issue persists, please submit your enquiry via our Enquiry & Feedback Form for assistance.

If you're seeing an error message while loading your results, don't worry. Your assessment responses have been saved successfully, but we're temporarily unable to display your results. Please select ‘Try Again’, ensure you have a stable internet connection, and verify that you're using the latest version of the AIA+ app.

If the issue persists, please submit your enquiry via our Enquiry & Feedback Form for assistance.