Life Protection
Protect your loved ones’ future from life’s uncertainties.
Our People
Our people are the foundation of our success and the drivers of our promise to help Malaysians live healthier, longer, better lives.
Ching Yew Chye @ Chng Yew Chye
Independent Non-Executive Director (Chairman)
Mr Ching holds a Bachelor of Science (Honours) degree from the University of London, UK. Mr Ching has extensive experience in retail and commercial banking as well as capital markets. Between 1997 and 2007, Mr. Ching assumed various regional senior management roles in Accenture, including the roles of Managing Partner of the Financial Services Industry Group-Asia, Geographic Council Chairman-Asia and Managing Partner for the South Asia Region.
DR. Chong su-lin
Independent Non-Executive Director
Dr. Chong is a graduate from the Royal Free Hospital School of Medicine, London. She began her career in the National Health Services, UK, following which she took an MBA at the London Business School. This was followed by two years with Cambridge Pharma Consultancy, specialising in the field of pharmaco-economics. She has also served as Chief Executive Officer of Sunway Medical Centre Berhad and Prince Court Medical Centre Sdn. Bhd.
ching neng shyan
Independent Non-Executive Director
Mr. Ching is a Fellow of the Institute of Chartered Accountants in England and Wales as well as a Member of the Malaysian Institute of Accountants. He holds a Master of Business Administration from Universiti Sains Malaysia and was the Managing Director of Kennedy, Burkill & Company Berhad from 2008 until 2018. Mr. Ching had worked with Pannell Kerr Forster, Chartered Accountants in Liverpool, England and Ernst & Young in Malaysia.
Mahani Binti Amat
Independent Non-Executive Director
Puan Mahani who holds a Bachelor of Economics (majoring in Business Administration) from University of Malaya has over 27 years of working experience in the banking industry. She began her career with Bank Negara Malaysia in 1977 where she spent 7 years in Reserves Management. In 1984, she moved on to RHB Bank in Singapore where she took on various positions in the Treasury and Offshore Banking as well as Consumer Banking. She returned to RHB Bank Kuala Lumpur in 2001, where she held senior management positions in the Premium Banking and International divisions, up to her last designation in 2004 as the Executive Vice President of Operations and Services. Currently, Puan Mahani also serves as an Independent Director of three public listed companies on the Main Market of Bursa Securities, namely Unisem (M) Bhd, Scicom (MSC) Bhd and Leong Hup International Berhad. Puan Mahani is also a member of the Investment Committee of Opus Asset Management Sdn. Bhd.
Tan Hak Leh
Executive Director
Mr Tan is the Regional Chief Executive responsible for AIA Group's business operating in Singapore, Brunei, Malaysia, Cambodia and Myanmar. Mr. Tan was Chief Executive Officer of AIA's operation in Thailand from 2016 to 2019, AIA Group Chief Risk Officer in 2015 and Chief Executive Officer of AIA's operation in Singapore from 2011 to 2015. Prior to joining AIA Group, Mr. Tan was Chief Executive Officer of Great Eastern Life, Singapore. Prior to joining Great Eastern Life, Mr. Tan was Director of the Insurance Department of the Monetary Authority of Singapore. Mr. Tan has played an active role in the life insurance industry since 2005. His appointments include: President of the Life Insurance Association (LIA), Singapore from 2010 to 2013 and Vice Chair of Singapore College of Insurance from 2011 to 2013 and Vice President of Thailand Life Assurance Association from 2017 to 2018. He was also a Board member of Financial Industry Disputes Resolution Centre Ltd from 2008 to 2015.
OUR EXCO
The AIA Bhd. EXCO is committed to ensuring that AIA's business in Malaysia delivers strong growth and meets the Company's Vision to be Malaysia’s first choice health, wealth and protection partner.
ben ng
Chief Executive Officer
Ben was appointed to helm AIA Bhd. on 15 August 2019. He is responsible for further strengthening AIA’s position in the life insurance industry and helping the company optimise its growth in Malaysia. Ben leads the ongoing development of the company’s insurance and takaful businesses in the country – elevating the professionalism of its agency force, enhancing its bancassurance partnerships, expanding its market-leading corporate solutions business, as well as improving AIA’s customer engagement and experience. In addition to its three main business lines – Agency, Partnership Distribution and Corporate Solutions, Ben also oversees AIA’s General Insurance, Family Takaful, Pension and Asset Management, as well as its Health Services units. |
Leong chee soong
Chief Agency Distribution Officer
Leong has the overall responsibility for driving AIA’s Premier Agency strategy in Malaysia with a clear focus on the recruitment of full-time Life Planners to drive AIA’s ambition of creating the largest and most productive sales force in the country. |
Serrina Foo
Chief Partnership Distribution Officer
Serrina leads the expansion of AIA’s business growth through the Bancassurance and Direct Marketing/Digital channels as well as strengthening AIA’s relationship with its bank partners, Public Bank Berhad and Citibank Berhad. |
edmund lim
Chief Corporate Solutions Officer
Edmund is responsible for providing strategic direction and leading the Corporate Solutions division to achieve AIA Malaysia’s business and operational goals for its employee benefits and voluntary solutions businesses. |
Tung Hsiao Ley
Chief Officer of AIA Health Services Sdn. Bhd.
Hsiao Ley oversees AIA’s in-house medical claims administrator and network management teams who support the company’s growing medical and health insurance portfolio in Malaysia. She is responsible for building and refining a sustainable competitive healthcare model that is in line with AIA’s focus on integrating protection and health. |
ANDREW LOH
Chief Financial Officer
Andrew provides strategic financial management leadership and advice to ensure long-term stability and resilience of AIA Malaysia. He has oversight over Finance, Actuarial, Procurement, Acceleration Programme Office as well as Strategy and Business Planning. |
Thomas Wong
Chief Human Resource Officer
Thomas is responsible for the development and implementation of AIA Malaysia’s overall human capital strategies, ensuring that it continues to have a strong talent pipeline, along with required critical capabilities across the organisation to support current and future business growth. He is also tasked with ensuring that AIA’s high-performing culture and values as a purpose-led organisation are embedded and continue to resonate with the company’s 2000-strong workforce. |
Heng Zee Wang
Chief Marketing Officer
Zee Wang has the overall responsibility for developing and driving integrated marketing strategies and initiatives that bring to life AIA’s brand promise of helping people live Healthier, Longer and Better Lives. He oversees five main functions under the Marketing division which comprise AIA Vitality, Business Analytics and Customer Marketing, Product Marketing, Brand and Digital, as well as Corporate Communications. |
NG JIT SENG
Chief Customer Experience Officer
Jit Seng oversees the customer service platforms and back-end operations that serve AIA Malaysia’s 3.9 million customers. He is responsible for the development of the company’s customer experience blueprint to deliver personalised and trustworthy experience to AIA customers first time, every time – focusing on the push to automation and digitalisation, as well as advancing the promotion of self-service. |
Datin Veronica Selvanayagy
General Counsel
Datin Veronica oversees the Legal, Company Secretarial, Investigation, Corporate Governance, Corporate Security and Occupational Safety functions for all AIA entities in Malaysia including the three licensed insurance and takaful entities: AIA Bhd., AIA PUBLIC Takaful Bhd., AIA General Berhad in addition to other AIA entities which consist of AIA Health Services Sdn. Bhd., AIA Pension and Asset Management Sdn. Bhd. as well as AIA Shared Services Sdn. Bhd. |
Elmie Aman Najas
Chief Executive Officer, AIA PUBLIC Takaful Bhd.
Elmie is responsible for overseeing AIA PUBLIC Takaful Bhd. as the product innovator of Family Takaful solutions which are distributed by AIA Bhd.’s extensive distribution network. He has the role of maximising business synergy in AIA Malaysia to develop and propel the Takaful business to a leadership position in Malaysia. |
Eric chang
Chief Executive Officer, AIA General Berhad.
Eric leads AIA Malaysia’s general insurance business which comprises personal accident, property and motor insurance, distributed through AIA’s vast network of Life Planners, bank partners, telesales representatives, nationwide branches and soon, directly online. |
Gary Goh
Chief Technology Officer
Gary oversees AIA Malaysia’s IT division, with a focus on fostering an IT environment that drives and facilitates the use of innovation, proactive and leading-edge technology, integrated data analytics and intelligence platforms to sustain AIA’s strong business growth in Malaysia. He also plays a key role in formulating and supporting AIA’s digital transformation strategies and goals. |
YOON YEW KHUEN
Chief Risk Officer
Yoon is responsible for recommending risk policies, risk tolerances and limits as well as providing guidance, clarification and monitoring compliance. He also provides independent and constructive challenge to the business lines on risk matters. |
Yoon is responsible for recommending risk policies, risk tolerances and limits as well as providing guidance, clarification and monitoring compliance. He also provides independent and constructive challenge to the business lines on risk matters. |
RICHARD LIN
Chief Investment Officer
Richard is responsible for developing AIA’s asset allocation strategies, implementing investment policies and processes as well as ensuring a robust risk management framework for its assets under management in Malaysia. In addition to the Investment function, he also has oversight over AIA Pension & Asset Management, Mortgage Operations and Real Estate Investment. |