Yes. For individual policies/ certificates, besides policy/certificate owner, insured & covered member can also register for the AIA+ App/portal.
How to submit individual eClaims
How-to Guide
View your policy details/benefits/riders, Health Wallet & Health Rewards – Policy Owner
How-to Guide
View your policy details/benefits/riders – Insured
How-to Guide
View your policy info – Covered Member
How-to Guide
View your policy info – Payor
How-to Guide
How to access your eMedical Cards?
How-to Guide
View transaction history
How-to Guide
View your General Insurance (Vehicle) Policy details/benefits/riders
How-to Guide
View your General Insurance (Property) Policy details/benefits
How-to Guide
View your General Insurance Policy Claim Guidelines
How-to Guide
Frequently Asked Questions
Log on to AIA+ app. Tap on Policy. Go to Claims History and apply the selection filters where applicable. Alternatively, tap View All to see all your claims history. Meanwhile, if you want to obtain a copy of your claims correspondence letter, click on “Claim Details” on the specific claim record that you are interested in. “View Claims Documents” link will appear in the next pop-up screen.