Life Protection
Protect yourself and your loved ones from life's uncertainties with AIA's life insurance and takaful plans.
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For Individuals
For Business
Protect yourself and your loved ones from life's uncertainties with AIA's life insurance and takaful plans.
Avoid unforeseen medical expenses with AIA's medical insurance and takaful plans.
Focus on your recovery and not your financial commitments when you have AIA's critical illness insurance or takaful plans.
Stay protected while you secure your future with AIA's savings and investment plans.
Safeguard yourself from accidents with AIA's personal accident insurance plans.
Finance your dream property and ensure your household contents are well-protected.
Get comprehensive protection for your motor vehicles.
Sign-up for our insurance and takaful plans online for immediate protection.
AIA Vitality is the science-backed wellness programme that works with you and rewards you for the healthy choices you make. Find out more
For almost a century, AIA has served the ever-changing needs of millions of people all across the Asia-Pacific region.
Read MoreWe strive to assist you with any inquiries you might have with a high touch customer service experience.
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{{label}}Our awards and achievements are an acknowledgement that we are living up to our promise to help our customers live healthier, longer, better lives.
Insurance Asia Awards 2021
Marketing Initiative of the Year – Malaysia
Financial Health Check (FHC) Tool
Employer of Choice
Champion - Insurance Category
Graduates’ Choice Award (GCA)
Insurance Asia Awards 2021
Digital Insurance Initiative of the Year – Malaysia
Financial Health Check (FHC) Tool
Winner – Insurance Category
Malaysia’s 100 Leading Graduate Employers
2021 IDC Future Enterprise Awards Malaysia
Best in Future of Digital Innovation
AIA Vitality - Food Tracker
Top 25 Most Preferred Graduate Employers To
Work For in 2022
Graduates' Choice Award (GCA)
2020
MARKies Award 2020 by Advertising + Marketing Magazine
Most Effective Use - Consumer Insights & Analytics (Bronze)
Campaign - AIA Knows When You Are Sleeping, AIA Knows When You Are Awake
2020
MARKies Award 2020 by Advertising + Marketing Magazine
Most Effective Use - Social Media (Silver)
Campaign - Other Side of the Instagram Story
2020
HR Excellence Awards 2020 by Human Resources Online
Excellence in Corporate Wellness (Silver)
2019
HR Vendors of the Year 2019 - Best Corporate Healthcare Provider
2019
HR Vendors of the Year 2019 - Best Corporate Wellness Provider
2019
International Innovation Awards - Product Category Winner (A-Plus Health)
2019
The Drum Awards - Best Cross Platform Campaign (The Apple Hunt)
2019
Marketing Excellence Awards 2019 - Excellence in Product Development and Launch (A-Plus Health)
2019
The Malaysia Effie Awards 2019 - Finance Category (Bronze) - 700 Day-Itch Campaign
2018
Most Favourite Choice (Life Insurance) 2017-2018 - The BrandLaureate Best Brands Award
2018
Best Operations Manager in APAC 2018 - Contact Center World Awards
2018
Best in APAC 2018 - Contact Center World Awards
2018
Best Contact Center In APAC 2018 - Contact Center World Awards
2018
Life Insurance - Reader’s Digest Trusted Brand 2018
2018
Health Card - Reader’s Digest Trusted Brand 2018
2018
The People’s Choice (Bronze) Banking, Investment & Insurance - Putra Brand Awards 2018
2017
Innovative Technology of the Year - Customer Relationship Excellence Awards 2017
2017
People Development Progress of the Year - Customer Relationship Excellence Awards 2017
2017
Best Customer Experience Management of the Year - Customer Relationship Excellence Awards 2017
2017
Contact Center of the Year - Customer Relationship Excellence Awards 2017
2017
Customer Satisfaction Quality System of the Year - Customer Relationship Excellence Awards 2017
2017
Best Contact Centre In The World (Silver Medal)
2017
Best Brand Building and/or Awareness Campaign (Silver) Dragons of Malaysia
2017
Best Employee Engagement / Internal Communications (Silver), Marketing Magazine’s PR Awards
2017
Top DirectDebit Merchant, Malaysian e-Payments Excellence Awards
2017
Trusted Brand (Gold) – Life Insurance, Reader’s Digest
2016-2017
Brand Influencer – Life Insurance, The BrandLaureate Best Brands Award
2016
Frost & Sullivan Malaysia Excellence Awards
2016
Malaysia's 100 Leading Graduate Employers Awards
2016
Malaysia Effie Awards
2016
Marketing Excellence Awards
2016
Best Customer Experience Management of the Year (Insurance – South Asia), Asia Pacific Customer Service Excellence Awards
2016
CRM Director of the Year (Insurance), Asia Pacific Customer Service Excellence Awards
2016
18th Gold Award in Life Insurance Category of Reader’s Digest Trusted Brand Awards
2016
Asia Pacific Entrepreneurship Awards
2016
Dragons of Asia Awards
2016
Malaysia PR Awards
2016
People Development Program of the Year (Insurance – South Asia), Asia Pacific Customer Service Excellence Awards
2016
Customer Service Center of the Year (Insurance – South Asia), Asia Pacific Customer Service Excellence Awards
2016
The Marketing Events Awards
AIA Malaysia commences operation.
AIA's Regional Office for Malaysia is officially declared open by Malaysia First Prime Minister YTM Tunku Abdul Rahman Al-Haj
AIA Malaysia declares its first Special Bonus of RM 36 million to be refunded to policyholders.
AIA Malaysia sponsors RM 200,000 "Find Me a Family" foster Care Community Project encouraging families to foster abandoned children.
AIA Malaysia becomes the first Life Insurance Company in Malaysia to introduce fixed-rate mortgage loans for up to 25 years.
AIA Malaysia declares the Second Special Bonus of RM200 million to policyholders.
AIA Malaysia launches a long term community Project called the AIA Have-A-Heart fund to sponsor and help children requiring treatment and surgery for heart related ailments.
AIA Malaysia celebrates its 50th Golden Anniversary celebration.
AIA Malaysia launches its 30-storey corporate tower, Menara AIA.
AIA Malaysia is the first life insurer in Malaysia to launch AIA Golden Senior Citizen Life Insurance Plan.
AIA Malaysia sets a record as the life insurance company with the highest number of Million Dollar Round Table (MDRT) qualifiers in Malaysia and also outside the United States.
AIA and its affiliates in Asia win platinum and gold awards in the Readers' Digest Asia’s Superbrands Survey 2004.
AIA Malaysia is recognized as a Superbrand by the Malaysian Superbrand Council.
AIA and its affiliates in Asia win platinum and gold awards in the Readers Digest Asia’s Superbrands Survey 2005.
AIA Malaysia is recognized as a Superbrand by the Malaysian Superbrand Council.
AIA and its affiliates in Asia win gold awards in the Readers' Digest Asia’s Trusted Brand Survey.
AIA and its affiliates in Asia win gold awards in the Readers Digest Asia’s Trusted Brand Survey.
60th Anniversary for AIA Malaysia.
AIA and its affiliates in Asia win gold awards in the Readers Digest Asia’s Trusted Brand Survey.
Transfer of AIAs Malaysian Life & General Insurance Business to AIA Bhd.
AIA and its affiliates in Asia win gold awards in the Reader's Digest Asia's Trusted Brands Survey.
AIA and its affiliates in Asia win gold awards in the Reader's Digest Asia's Trusted Brands Survey.
Our telemarketing team win the Gold Award for the "Best Telemarketing Contact Centre (Open)" and the Bronze Award for the "Mystery Shopper Results Telemarketing Contact Centre".
Our telemarketing team win the Gold Award for the Best Telemarketing Contact Centre (Open).
AIA Malaysia win the Malaysia Service to Care Award for the life insurance category.
AIA and its affiliates in Asia win gold awards in the Reader's Digest Asia's Trusted Brand Survey.
Our telemarketing team win the 1st place for the Best In-House Outbound Call Centre Award.
AIA Malaysia win the Brand Laureate Masters Award voted by SMEs as the Most Preferred Brand in the category of Life Insurance.
AIA Malaysia celebrates its 65th Anniversary.
AIA and ING in Malaysia integrated under one license and brand to form AIA Bhd.
AIA Malaysia wins Gold Award in the Readers Digest Trusted Brand Survey.
AIA Malaysia launches its Private Retirement Scheme (PRS) via AIA Pension and Asset Management Sdn. Bhd.
AIA Bhd., together with our banking partner Citibank Berhad were named Most Outstanding Direct Debit Merchant by Transaction Volume in 2012.
AIA Bhd. win the Silver Award for Best Sponsorship Activation and the Bronze Award for Best Multi-Channel Campaign for AIA K-Pop Concert 2013.
AIA successfully integrated its Takaful companies AIA AFG Takaful Bhd. and AIA PUBLIC Takaful Bhd. (formerly known as ING PUBLIC Takaful Ehsan Berhad).
AIA Malaysia win the Gold Award in the Readers Digest Trusted Brand Survey.
AIA Malaysia win The Brand Laureates Presidents Award 2013-2014.
Official Opening of the newly refurbished AIA Financial Centre in Jalan Ampang.
AIA Bhd. win the Digital Transformation Award at the Asia Insurance Technology Awards.