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Employee Benefit

    English Version

    BM Version

    Chinese Version

How to view your employee benefits

How-to Guide

How to view your claims and medical bill

How-to Guide

How to submit Corporate e-claims

How-to Guide

How to request for Guarantee Letter

How-to Guide

BM Video Guide

中文视频指南

Frequently Asked Questions

As a principal member, you will need to have an active user account. Right after that, you may assign your e-medical card to your dependant, guardian, and/or spouse where they can enjoy some features of the app.

•Complete the required information.

•Your dependant/guardian will receive an invitation email.

•Click on the link provided in the email and complete the assignment process.

When a dependant is registering on the AIA+ app, please use the dependant’s own NRIC number (without hyphen) as the User ID.

When a dependant is registering on the AIA+ app, please use the dependant’s own NRIC number (without hyphen) as the User ID. 

•Please also check if you have keyed in the correct password. If you are unsure.

Read the FAQ to learn more about Employee Benefit

Other Guides

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Registration & Login

Learn how to register and login to the AIA+ app
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AIA Vitality

Learn how to link your fitness device, redeem your rewards and participate in weekly challenge.
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Individual

Learn how to view your plan details and submit claims
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Digital health

Learn how to chat with a doctor and arrange for medication delivery to your doorstep.
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Service request

Learn how to update your policy/certificate related information

Having trouble on downloading or using the AIA+ App?