You can download the claim form here. Please complete the form, including your bank information as we will pay the approved claim directly to your bank account via e-payment.
Below is the list of documents for your claims’ submission:
1) Individual Hospitalisation Claim Form
2) Original itemised bills (Invoice/Statement) and original official receipts including deposit receipts
3) Copy of Lab and Radiology Reports (MRI, CT Scan, Ultrasound, X-Ray, ECG, Histopathology, Biopsy & Other Medical Tests)
4) For Overseas Treatment, to include: Copy of Passport Indicating Biodata, Dates of Departure from Malaysia and Arrival Overseas or copy of Flight Ticket/Boarding Pass,
Original Detailed Admission Bill showing breakdown of each charges and translation of foreign language.
Any non-original documents must be certified as true copy by AIA’s authorised staff at any AIA Customer Centres.
You can submit the completed claim form together with the necessary documents at any AIA Customer Centres.