Yes, Guarantee Letter for hospitalisation will be issued if the admission takes place at any of AIA Panel Hospitals. This Guarantee Letter facility shall only be applicable for cashless medical plans. The issuance of the Guarantee Letter for COVID-19 hospital admission is available from 1 January 2022 to 31 December 2022 and is only applicable for individual medical plans.
For non-cashless medical plans, the admission would be on a reimbursement basis.
Please note that AIA will assess the Pre-Admission form together with the supporting documents/reports to determine if the claim falls under the “medically necessary” clause and other terms and conditions as defined in the policy/certificate.