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  • AIA Live Contest Terms and Conditions

    1. The Contest
      • The AIA Live Contest ("Contest") is organised by AIA Company Limited (“AIA”) and shall be subject to the Terms and Conditions herein.
      • By participating in this Contest, the Participants (as defined in Clause 2) hereby expressly agree to be bound by these Terms and Conditions and that any decisions made by AIA in respect of the Contest shall be final and binding.
      • There shall be no fees or charges imposed to the Participants and winner of the Contest.
    2. Eligibility
      • This Contest is open to all citizens and permanent residents of Malaysia, including AIA Malaysia’s permanent Employees and contract Staff and contracted Life Planners.
      • AIA Malaysia comprises of AIA Bhd., AIA PUBLIC Takaful Bhd., AIA General Berhad, AIA Health Services Sdn. Bhd. and AIA Pension and Asset Management Sdn. Bhd.
      • For the purposes of these Contest Terms, participating individuals may collectively be referred to as “Participants”.
    3. Contest Period
      • The Contest shall start from 24 July 2020 until 2 August 2020 at 11.59 PM (“Contest Period”).
      • AIA reserves the right to vary, postpone or reschedule the dates of the Contest Period or extend the Contest Period at its sole discretion.
    4. Contest Mechanism
      The Contest Mechanism is as follows:
      • All Participants are required to register for the AIA Live via the AIA Live sign-up page on www.aia.com.my.
      • All Participants are required to answer the question on the AIA Live sign-up page.
      • All Participants are required to share the AIA Live event-day Youtube stream link on their Facebook feed and keep the sharing as proof for verification purposes. The sharing must not be made in story mode but should be posted on the Participants Facebook feed.
      • AIA Malaysia will select top 5 finalists from the entries received and submit the finalist names to AIA . The pool of names will consist of finalists from other AIA markets as well.
      • AIA will select the winners for the Grand and Second prizes based on the best answers given, up to the judges’ sole decision and discretion.
      • There are two (2) Grand Prizes and four (4) Second Prizes to be won.
      • Selected Grand prize winners must provide proof of link sharing on Facebook feed at verification process. AIA will contact the winner via email to request them to provide proof of link sharing. If the winner is unable to provide the required proof within seven (7) days from the date of AIA’s email, his or her entry would be disqualified, and AIA reserves the right to choose another winner.
    5. Contest Terms Acceptance
      • Participants who join the Contest must sign up and register for the AIA Live event via www.aia.com.my
      • Participants must be at least 18 years of age to participate and must confirm to be either a) citizens or permanent residents of Malaysia or b) an employee or contract Staff or contracted Life Planner of AIA Malaysia.
      • Each Participant needs to enter his/her complete and accurate details in the AIA Live sign-up page.
      • Each Participant shall be entitled to a single-entry participation only. As such, in the event of multiple submissions by any of the participants, all such submissions shall be consolidated as one single-entry participation.
      • By participating in the Contest, Participants must fulfil all the terms and conditions. AIA Malaysia will cross-check the proof of link sharing on Facebook at the time of prize fulfilment. If any discrepancies are found, the respective Participants will automatically be disqualified, and the next eligible winner will be selected. 
    6. Winners Selection Process
      Winners will be categorised as follows:
      • The top 5 Participants who provide the best answer to the question provided on the AIA Live sign-up page will be selected as finalists.
      • These top 5 Participants will go into a pool of names made up of finalists from other AIA markets.
      • AIA will select the winners for the Grand and Second prizes based on the best answers given, up to the judges’ sole decision and discretion.
    7. Contest Prizes
      Winners of the Grand Prize – ‘Trip to London’ will each be entitled to the following prizes:
      1. A 4-day and 3-night accommodation inclusive of breakfast in a 1 twin or double room for two (2) persons.
      2. Return flights on economy class for two (2) persons.
      3. Meet the players and watch a First Team Training Session at the Tottenham Hotspur Training Centre
      4. Receives two (2) General Admission tickets to a Tottenham Hotspur home game.
      5. Transportation for two (2) persons will include airport transfer on arrival and departure, return transfer to and from training centre to watch the First Team Training and return transfer to and from Tottenham Hotspur Stadium on matchday.
      6. The Grand Prize trip to London can only be redeemed once prize winner’s local market has lifted any and all travel restrictions.
      7. Match kick-off time and travel itinerary can only be confirmed around one month prior to the game, once the TV broadcast schedule for that match is released.
      8. Matches may be subject to change due to participation in cup competitions and other circumstances.
      9. Meeting the players and watching a First Team training session is subject to the final decision from Spurs and dependent on the training schedules.
      10. All other costs not listed in the prize will need to be covered by the winners.

      Winners of the Second Prize – ‘School of Wok Virtual Cooking Class’ will each be entitled to the following prizes:
      1. Receives one (1) virtual cooking class session with celebrity chef Jeremy Pang.
      2. The one (1) virtual cooking class with Jeremy Pang School of Wok must be redeemed by 31st December 2020.
      3. AIA will provide the timeslot options for the virtual cooking class to enable all four (4) winners to attend the class at the same time.
      4. School of Wok reserves the right to reschedule the whole or part of the class subject to reasonable notice.
      5. Winners agree to adhere to the health and safety rules provided by School of Wok.
      6. School of Wok shall accept no liability for any allergic reactions, injury or illness caused in any School of Wok class or from any of the School of Wok products but will be happy to advise on cooking preparations.
      7. School of Wok shall accept no liability for any loss suffered by the winners resulting from any event which is beyond the reasonable control of School of Wok.
      8. All other costs not listed in the prize will need to be covered by the winners.

      The winners shall not be entitled to redeem the Contest Prizes in any other form or manner other than those which have been specified by AIA. Winners will be contacted directly by AIA Malaysia on prize collection or redemption.

    8. Announcement of Winners
      • Winners will be announced by 19 August 2020.
      • The announcement will be done through email, and AIA Malaysia’s Facebook page, and/or such other mode or manner as decided by AIA Malaysia at its sole and absolute discretion.
    9. Exclusions
      • The Contest Prizes are given and accepted entirely at the risk of the winners. Any and all prize-related expenses, including tax liabilities (if any) in relation to this Contest, prize and/or use or enjoyment of the same, shall be the sole responsibility of the winners.
      • AIA and AIA Malaysia shall not be held liable for (i) any delay in performing or partial/total failure to perform any of its obligations to the winners under this Contest if such delay or failure is caused by circumstances beyond the reasonable control of AIA and AIA Malaysia, its affiliates, authorized dealers/distributors, agents or suppliers, including without limitation delays, changes, disruptions, cancellations, diversions or substitutions howsoever caused including without limitation as a result of war, terrorist action or threatened terrorist action, strikes, hostilities, civil commotions, accidents, fire, flood or natural catastrophes or (ii) from any loss, damage to property, injury, or death resulting from or related to the Participants’ participation or inability to participate in this Contest, or the use, misuse or inability to use the Contest Prizes or any portion thereof.
    10. Unconditional Agreement
      • Acceptance of the Contest Prizes constitutes the winners’ unconditional agreement and permission to AIA, AIA Malaysia and its agencies to use the winners’ names, video footages, voices, photographs and/or likeness for purposes of advertising, editorial, promotional, marketing, trade and/or other purposes without further compensation and notice, unless prohibited by law. AIA and AIA Malaysia reserve the right to such forms of publicity and publication.
    11. Laws
      • This Contest shall in all respect be governed by the laws of Malaysia. By entering this Contest, the Participants agree to submit to the jurisdiction of the courts of Malaysia.
    12. Modifications
      • AIA Malaysia reserves the right to add, delete, vary or amend the terms and conditions herein or change or modify any aspect of this Contest, in whole or in part at any time and from time to time and at its sole discretion without notice and without liability to the Participants or any other party. Without prejudice to the aforesaid, AIA Malaysia reserves the right to cancel, terminate or suspend this Contest at any time before or during the Contest Period with due notice but without any liability or compensation whatsoever. In the event of such cancellation, termination or suspension of this Contest, AIA Malaysia may at its sole and absolute discretion choose not to award the Contest Prizes in respect of this Contest or choose not to select any winner.
    13. Disruption of Contest
      • Without prejudice to Clause 12 above, if for any reason this Contest is not capable of running as planned or is disrupted for reasons due to and including without limitation network failure, infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures or any other causes beyond the control of AIA Malaysia or any party responsible for the running of any aspect of this Contest which corrupts or affects the administration or proper conduct of this Contest, AIA Malaysia reserves all rights in Clause 12 above and further reserves the right at its sole and absolute discretion to disqualify any individual or party who tampers or cheat with the processes of this Contest and/or its mechanics. AIA Malaysia shall not be responsible for technical errors in telecommunications networks, internet access or otherwise preventing entry to this Contest.
    14. Disqualification and/or Rejection of Entries
      • AIA Malaysia reserves the right to disqualify any or all the Participants or winners at its sole and absolute discretion on grounds of non-compliance with any of the Contest Terms. For the avoidance of doubt, the foregoing is not meant to limit or curtail the rights of AIA Malaysia, who may also reject an entry without having to assign any reasons whatsoever. The Participants accept that a decision by AIA Malaysia to disqualify and/or reject such winners shall be final and conclusive without any right to appeal. In the event of disqualification after the Contest Prizes, AIA Malaysia reserves the right to demand for the return of the Contest Prize or payment of its value from such ineligible or disqualified winners.
    15. Judging Criteria and Judging Process
      • AIA reserves the sole and absolute discretion to determine winners of this Contest. The judges' decision shall be final and conclusive, and no appeals or disputes will be entertained. Subject to AIA’s rights to replace any of the winners as provided herein, results once announced shall be deemed as final and binding.
    16. General Indemnification
      • Participants shall indemnify AIA Malaysia against all and any demands, claims, costs, expenses, damages, liability or injury (whether physical in nature or against the reputation of any party) incurred by AIA Malaysia, arising out of or relating to the Participants’ participation in this Contest and/or Participants’ acceptance, use or misuse of prizes, including but not limited to any of the Participants’ acts, omissions, statements, publications whatsoever as may be in breach of any law or legal rights, as the case may be.
    17. Third Party's Rights and Indemnification
      • By participating in this Contest, the Participants warrant that all personal details, answers, responses and/or entries submitted in this Contest are true and accurate. Participants agree to indemnify and keep AIA Malaysia indemnified against all claims, losses, damages and/or expenses whatsoever arising from any infringement or violation of any third party's rights in relation to the participation in this Contest.
    18. Personal Data
      • By participating in the Contest, each Participant agrees and consents to the processing of Personal Data provided to AIA Malaysia and/or its service providers which shall be used for the purpose of the Contest and as set forth in the Contest Terms. For the avoidance of doubt, the word “Personal Data” and “processing” as used in Clause 18 shall have the same meaning ascribed to in the Personal Data Protection Act 2010.
    19. Non-Compliance
      • Failure to comply with these Contest Terms shall result in disqualification of such Participants.
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    AIA Malaysia
    Menara AIA, 99, Jalan Ampang,
    50450 Kuala Lumpur
    AIA Bhd.
    1300-88-1899
    For Overseas Customers
    603 2056 1111
    AIA PUBLIC Takaful Bhd.
    1300-88-8922
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    1300-88-1899
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    1300-22-7771
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    1-800-88-8733
    What matters
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    ABOUT US
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    AIA Malaysia
    Menara AIA, 99, Jalan Ampang,
    50450 Kuala Lumpur
    AIA Bhd.
    1300-88-1899
    For Overseas Customers
    603 2056 1111
    AIA PUBLIC Takaful Bhd.
    1300-88-8922
    AIA General Berhad
    1300-88-1899
    AIA Pension and Asset Management Sdn. Bhd.
    1300-22-7771
    AIA Roadside Assist
    1-800-88-8733
    www.aia.com.my/roadsideAssist

    Copyright © 2023 AIA Group Limited and its subsidiaries. AIA Bhd. 200701032867 (790895-D) AIA PUBLIC Takaful Bhd. 201101007816 (935955-M) AIA General Berhad 201001040438 (924363-W) AIA Pension and Asset Management Sdn. Bhd. 201201027147 (1011637-P) AIA Health Services Sdn. Bhd. 199601016211 (388561-T). All rights reserved.
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