For AIA Corporate Members / Individual Policy Owner:
If you need to visit clinics / hospitals during the affected time, please identity yourself as an AIA member / Policy holder and present your identification (I.C./passport) to utilise your benefits.
For Guarantee Letters for Hospital Admission, please call 1300 88 8860 / 1300 88 8870 (Conventional Corporate Policy); 1300 88 8933 (Takaful Corporate Certificate).
For AIA Vitality members, please call 1300 88 1899 (+603 2056 1111 if dialling from overseas) for urgent matters. Members can also email firstname.lastname@example.org for non-urgent matters.