Life Protection
Protect yourself and your loved ones from life's uncertainties with AIA's life insurance and takaful plans.
Select from one of the categories on the right or click here for a recommendation based on your needs.
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For Individuals
For Business
Protect yourself and your loved ones from life's uncertainties with AIA's life insurance and takaful plans.
Avoid unforeseen medical expenses with AIA's medical insurance and takaful plans.
Focus on your recovery and not your financial commitments when you have AIA's critical illness insurance or takaful plans.
Stay protected while you secure your future with AIA's savings and investment plans.
Safeguard yourself from accidents with AIA's personal accident insurance plans.
Finance your dream property and ensure your household contents are well-protected.
Get comprehensive protection for your motor vehicles.
Sign-up for our insurance and takaful plans online for immediate protection.
AIA Vitality is the science-backed wellness programme that works with you and rewards you for the healthy choices you make. Find out more
For almost a century, AIA has served the ever-changing needs of millions of people all across the Asia-Pacific region.
Read MoreWe strive to assist you with any inquiries you might have with a high touch customer service experience.
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{{label}}Please be informed that all AIA Customer Centres nationwide will be closed on 12 June 2026 (Friday) for an internal event. We will resume full operations on 15 June 2026 (Monday). We sincerely apologise for any inconvenience this may cause and truly appreciate your understanding.
During this period, we encourage you to utilise our convenient digital and alternative service channels, so your needs continue to be supported seamlessly
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AIA+ APP & CUSTOMER PORTAL: Access your policy/certificate details and perform a wide range of transactions anytime through our secure platform at www.aia.com.my/en/aia-app/html. You may:
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AIA CARELINE Our team is ready to assist you via phone:
Monday to Thursday, 8.30am – 5.30pm; Friday: 8.30am – 4.30pm
24-hours, 7-day support |
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AIA VIRTUAL BRANCH; If you prefer a face-to-face interaction, you may book a virtual appointment with our Service Executives through the AIA+ app. (please click on the "link" titled “How to Book Virtual Appointment” for guidance.) Monday to Thursday, 8.30am – 5.30pm; Friday: 8.30am – 4.30pm |
Your Life Planner remains available should you require personalised guidance or assistance. At AIA, we are committed to delivering a smooth, seamless and supportive service experience. Thank you for your continued trust and support.