Closure of AIA Customer Centres and Care Line
We would like to inform you that all of our AIA Customer Centres outside of Klang Valley will be closed on Friday, 8 December 2017. This closure is to allow our staff to attend a Customer Experience training programme.
A number of Customer Centres in the Klang Valley region will be open on 8 December until 12 noon. They are:
1. AIA Customer Centre, 99 Jalan Ampang, Kuala Lumpur
2. AIA Agency Service Centre, Cap Square Tower 2, 10 Jalan Munshi Abdullah, Persiaran Cap Square, Kuala Lumpur
3. AIA Customer Centre, Level 18, Tower A Plaza 33, No 1, Jalan Kemajuan, Petaling Jaya
4. AIA Customer Centre, Level 1, Menara AIA, 68 Jalan Batai Taman Intan, Klang, Selangor
5. AIA Customer Centre, No 13, Ground Floor, Jalan Cempaka SD 12/5 Bandar Sri Damansara, PJU9, Kuala Lumpur
6. AIA Customer Centre, Ground Floor, Block B Shamelin Business Centre, Jalan 4/91, Taman Shamelin Perkasa, Kuala Lumpur
Please also note that our Care Line (1300 88 1899) will only be operational until 12 noon on the same day. However, the 1300 88 8860/70 Care Line number for Guarantee Letter applications will be operating as usual.
We will return to regular opening hours on Monday, 11 December 2017.
If you have any documents to submit or payments to make urgently, we would like to advise you to do so before 8 December 2017.
Thank you for your understanding.
AIA/ APTB/ APAM