We wish to inform you that all of AIA Customer Centres located outside of Klang Valley will be closed for business on Friday, 11 January 2019. This closure is to allow our staff to attend AIA Malaysia’s annual Staff Town Hall.
Our Customer Centres in the Klang Valley will remain open until 12 noon on 11 January. They are:
1. AIA Customer Centre, Wisma AIA, 99 Jalan Ampang, 50450 Kuala Lumpur
2. AIA Customer Centre, Level 18, Tower A Plaza 33, No 1, Jalan Kemajuan, 46200 Petaling Jaya
3. AIA Customer Centre, Level 1, Menara AIA, Intan Millennium Sq, No. 68 Jalan Batai Taman Intan,41300 Klang, Selangor
4. AIA Customer Centre, Ecosky 32 Gr Flr, No 972 Batu 6 ½ Jalan Ipoh, 68100 Kuala Lumpur
5. AIA Customer Centre, Ground Floor, Block B Shamelin Business Centre, Jalan 4/91, Taman Shamelin Perkasa, 56100 Kuala Lumpur
Our 1300 88 1899 (AIAB, AIAGB) & 1300 888 922 (AIA Public Takaful) Care Line will also be available until 12 noon on the same day.
However, the 1300 88 8860/70 Care Line for Guarantee Letter application will not be affected and will continue to operate as usual.
All operations will resume regular business on Monday, 14 January 2019, at 8.30am.
Please accept our apologies for any inconvenience caused, and we thank you for your understanding.
Chief Executive Officer