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    Investment-Linked Funds

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    • Life Protection

      Protect yourself and your loved ones from life's uncertainties with AIA's life insurance and takaful plans.

    • Medical Protection

      Avoid unforeseen medical expenses with AIA's medical insurance and takaful plans.

    • Critical Illness Protection

      Focus on your recovery and not your financial commitments when you have AIA's critical illness insurance or takaful plans.

    • Savings & Investment

      Stay protected while you secure your future with AIA's savings and investment plans.

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      Safeguard yourself from accidents with AIA's personal accident insurance plans.

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      Finance your dream property and ensure your household contents are well-protected.

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      Sign-up for our insurance and takaful plans online for immediate protection.

    • AIA Vitality

      AIA Vitality is the science-backed wellness programme that works with you and rewards you for the healthy choices you make. Find out more

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      Secure your company's most important asset through our market-leading solutions.

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      Secure your business against mishaps and damages.

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    AIA Vitality

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    • How It Works

      Discover how AIA Vitality motivates you to make healthy choices sustainably.

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    About AIA

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  • JomPay

    • JomPAY
    • FAQ

    JomPAY

    You can pay your premium/contribution or other policy/certificate related payments directly from your savings/ current bank accounts using JomPAY. JomPAY does not require registration and is available online or through your bank's ATM.

    Life insurance policy premiums

    General insurance policy premiums

    Takaful certificate contributions

    AIA Vitality membership fees


    Jom Pay Step 1

    STEP 1

    Search the JomPAY Biller Code on your statements / AIA Website

    The JomPAY biller code is stated in your Premium/Contribution Notice / Renewal Notice / GPE Notice / Cover Note (Motor/Fire).

    1. Only renewal and recurring policy/ certificate payments are allowed.
    2. Not applicable for the first premium/contribution payments for new AIA policies/certificates.
    3. Not applicable for mortgage payment.

    Jom Pay Step 2

    STEP 2

    Logon to your Internet or Mobile Banking and select JomPAY


    Jom Pay Step 3

    STEP 3

    Enter your premium/contribution amount, select your preferred bank account, and key in your policy/certificate number which is available in your statement/ My AIA

    When using JomPay to make premium payment, please use the following biller codes accordingly and ensure Ref 1 and Ref 2 are completed with the correct information so that AIA can receive your payment.

    Note: Please ensure that

    1. The funds in your account is sufficient
    2. The Biller code selected is correct
    3. Ref-1 and Ref-2 or payment detail fields are correct and complete

    Jom Pay Step 4

    STEP 4

    Key in your TAC number/ authentication code and click “Confirm/Submit”

    Note: Add the AIA biller code as your “favourite” for your convenience in the future. To set up recurring JomPAY payment, please refer to your respective Bank guide.


    AIA logo

    AIA Bhd.

    Biller code:

    43745

    Ref 1 (10 digits):

    Policy Number

    Ref 2:

    Contact/ Mobile Number

    AIA logo

    AIA General Berhad

    Biller code:

    83956

    Ref 1 (10 digits):

    Policy/ Cover Note Number

    Ref 2:

    Contact/ Mobile Number

    AIA logo

    AIA Public Takaful Bhd.

    Biller code:

    66795

    Ref 1 (10 digits):

    Certificate Number

    Ref 2:

    Contact/ Mobile Number

    AIA logo

    AIA Health Services Sdn. Bhd.

    Biller code:

    56010

    Ref 1 (10 digits):

    Vitality Membership Number

    Ref 2:

    Contact/ Mobile Number

    AIA logo

    AIA Bhd.

    Biller code:

    43745

    Ref 1 (10 digits):

    Policy Number

    Ref 2:

    Contact/ Mobile Number
    AIA logo

    AIA General Berhad

    Biller code:

    83956

    Ref 1 (10 digits):

    Policy/ Cover Note Number

    Ref 2:

    Contact/ Mobile Number
    AIA logo

    AIA Public Takaful Bhd.

    Biller code:

    66795

    Ref 1 (10 digits):

    Certificate Number

    Ref 2:

    Contact/ Mobile Number
    AIA logo

    AIA Health Services Sdn. Bhd.

    Biller code:

    56010

    Ref 1 (10 digits):

    Vitality Membership Number

    Ref 2:

    Contact/ Mobile Number

    FAQ

    + Expand All
    - Collapse All

    1. Is JomPAY free?

    Yes, JomPAY facility is absolutely FREE and customers from the 41 participating banks in Malaysia can easily make bill payments including insurance premium/takaful contribution using their credit card or bank accounts.


    2. How can I make my premium/contribution payment via JomPAY?

    As long as you have signed up for internet banking services with your bank, the JomPAY facility is available for bill payments. To view step by step guide, click here.


    3. Where can I find the JomPAY biller code for AIA?

    The JomPAY biller code is stated in your Premium Notice / Contribution Notice / Renewal Notice / GPE Notice / Cover Note / Home Quotation. You can find the AIA biller code here.


    4. What is AIA JomPAY Biller Code?

    A Biller Code is a unique number to identify a JomPAY Biller. Please ensure the correct biller code is selected and Ref-1 & Ref-2 fields are correct and complete.


    5. What should I do if my JomPAY payment did not go through?

    If your payment transaction failed, the page will prompt an error message. Please ensure that all mandatory fields are filled with correct details as explained under the process steps. For Internet or Mobile Banking assistance, please contact your bank.


    6. Can I opt for recurring premium/contribution payments to AIA via JomPAY?

    You are allowed to set-up automatic recurring payments depending on your bank’s recurring payment feature offerings. Please refer to the guide by the respective participating bank for information on how to set recurring payments.

    While recurring payments can be made under JomPAY, you are advised to check your premiums/contribution regularly and make the necessary changes to the deducted amounts to avoid excess or deficit premium/contribution payments.


    7. Do I have to register before making payments via JomPAY?

    Registration is not required for JomPAY. However, you need to have Internet or Mobile Banking access through one of the 41 participating banks. For more information on Internet or Mobile Banking access, please contact your bank.


    8. I already have an existing online payment arrangement via M2U/PBe. Am I required to change to JomPAY?

    No change is required. The option to pay using internet banking or JomPAY, is entirely up to you.


    9. How is JomPAY different from the existing bill payment service from my bank?

    At present, the number of billers available for you to pay differs significantly across banks. You may not be able to make payments to a biller if the biller is not available via your bank’s Internet & Mobile Banking channels. 

    JomPAY creates an accessible and inclusive bill payment eco-system for consumers, banks and billers so that all JomPAY billers are available to all customers of the 41 participating banks in Malaysia.


    10. Will the premium/contribution payment made via JomPAY will be received and processed on the same day of payment?

    Successful payment transaction will be processed and reflected in our system in two (2) working days.


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    What matters
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    AIA Malaysia
    Menara AIA, 99, Jalan Ampang,
    50450 Kuala Lumpur
    AIA Bhd.
    1300-88-1899
    For Overseas Customers
    603 2056 1111
    AIA PUBLIC Takaful Bhd.
    1300-88-8922
    AIA General Berhad
    1300-88-1899
    AIA Pension and Asset Management Sdn. Bhd.
    1300-22-7771
    AIA Auto Assist / Roadside Assist
    1-800-88-8733
    What matters
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    ABOUT US
    About AIA Bhd.
    About AIA PUBLIC Takaful Bhd.
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    Sitemap

    This website uses cookies for the purpose of enhancing your user experience. You can find more information on the types of cookies we collect, what we use these for, and how to manage your cookie settings in our Cookies Policy and Privacy Statement.

    Help & Support
    Contact Us
    FAQ
    Important Announcement
    Form Library
    AIA Malaysia
    Menara AIA, 99, Jalan Ampang,
    50450 Kuala Lumpur
    AIA Bhd.
    1300-88-1899
    For Overseas Customers
    603 2056 1111
    AIA PUBLIC Takaful Bhd.
    1300-88-8922
    AIA General Berhad
    1300-88-1899
    AIA Pension and Asset Management Sdn. Bhd.
    1300-22-7771
    AIA Roadside Assist
    1-800-88-8733
    www.aia.com.my/roadsideAssist

    Copyright © 2023 AIA Group Limited and its subsidiaries. AIA Bhd. 200701032867 (790895-D) AIA PUBLIC Takaful Bhd. 201101007816 (935955-M) AIA General Berhad 201001040438 (924363-W) AIA Pension and Asset Management Sdn. Bhd. 201201027147 (1011637-P) AIA Health Services Sdn. Bhd. 199601016211 (388561-T). All rights reserved.
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