General
Life+ Rewards is a cash reward programme that encourages and rewards Eligible Customers (Eligible Customers as defined in “General” > “Who is eligible to participate in Life+ Rewards?”) for participating in certain activities. These activities are designed to help them look after their finances, health and general well-being.
Life+ Rewards is a joint programme by AIA Bhd., AIA PUBLIC Takaful Bhd. and AIA General Berhad (collectively referred to as “AIA”, “we”, “our” or “us” in the subsequent sections).
You may view the Terms and Conditions of Life+ Rewards HERE.
You are eligible to participate in Life+ Rewards if you are a new or existing individual customer of AIA and fulfill any of the following criteria (“Eligible Customer”, “you” or “your”) *.
- New and existing policy/certificate owner of at least ONE active AIA product. You are the policy/certificate owner and the insured/person covered.
- New and existing corporate member, i.e., employee covered under the Employee Benefits scheme.
Note: Dependent(s) of corporate members are NOT ELIGIBLE to join Life+ Rewards.
- You are the insured/person covered whose policy/certificate ownership has just been transferred to yourself.
Example 1:
John (policy owner) purchased a policy for his daughter, Lucy (insured). John assigns the policy ownership to Lucy when Lucy reaches 18 years old. Lucy may now join Life+ Rewards.
Example 2:
Ahmad (certificate owner) participated in a certificate for his daughter, Aminah (person covered). Ahmad assigns the certificate ownership to Aminah when Aminah reaches 18 years old. Aminah may now join Life+ Rewards.
Despite the criteria set out above, you will not be eligible to join Life+ Rewards if you are below 18 years old.
Please refer to the Eligibility section in the Terms and Conditions of Life+ Rewards for the full eligibility criteria.
*AIA reserves the right to include or exclude any customer in Life+ Rewards. Fulfilment of the criteria set out above is an indication only, and not a guarantee of eligibility. Final eligibility shall be determined entirely at AIA’s discretion.
To join Life+ Rewards, you need to fulfil any of the criteria listed under “General” > “Who is eligible to participate in Life+ Rewards?”. You may visit HERE or talk to an AIA Life Planner to find out more.
You must download the AIA+ app and register for an AIA+ account. Visit HERE for a guide on how to register for an AIA+ account.
If you are a new individual customer of AIA, you may begin accessing Life+ Rewards on the AIA+ app one day after you fulfil any of the criteria listed under “General” > “Who is eligible to participate in Life+ Rewards?”. For example, if your policy/certificate is activated today, then you may begin accessing Life+ Rewards tomorrow.
You will receive a personalised list of activities (“Activity Cards”) at the Life+ Rewards page on the AIA+ app.
To view and complete the Activity Cards, please follow the steps below:
Step 1: Open the AIA+ app.
Step 2: Register your AIA+ account (If not done previously).
Step 3: Log in to the AIA+ app.
Step 4: At the default AIA+ app homepage/Select “Home” at the bottom navigation bar and then select the “Life+ Rewards” card; OR Select “AIA Vitality” at the bottom navigation bar and then select the “Life+ Rewards” card; OR Select “Wallet & Rewards” at the bottom navigation bar, select “Wallet” tab at the top of the page, and then select the “View Details” button on the “Life+ Rewards” card.
Step 5: Select the “Get Cash Reward Now” button on the “Life+ Rewards” card.
Step 6: Select an Activity Card. Select the “View Details” button for more information on how to complete the selected Activity Card, or select the “Start Now” button to be redirected to another page to complete the Activity Card.
Notes:
- Life+ Rewards is only accessible on the AIA+ app. You will not be able to access Life+ Rewards via the AIA+ portal.
- The Activity Cards are specially designed for you and each of you may receive different Activity Cards. Activity Cards cannot be shared with any other individual.
- AIA may reset the Activity Cards annually either on your birthday or on your AIA Vitality membership anniversary date depending on the type of activity involved.
- Each Activity Card is governed by its own Terms and Conditions. Please refer to the following sections before you proceed or refer to the Terms and Conditions of Life+ Rewards HERE.
You may view an in-app tutorial on Life+ Rewards by selecting the question mark icon (“?”) at the top left corner on the Life+ Rewards main page.
Yes, if you have newly joined Life+ Rewards, you will be guided through an in-app tutorial when you first login to the AIA+ app. Subsequently, if you would like to view the in-app tutorial, you may select the question mark icon (“?”) at the top left corner on the Life+ Rewards main page to view the in-app tutorial again.
The overall progress of completion and your earned cash rewards can be viewed on the AIA+ app at the progress bar at the top of the Life+ Rewards page. An activity is considered completed when its Activity Card status changes to “Eligible for Cash Reward”. More information on Activity Card status can be found at “General” > “What do the status under each Activity Card mean?”.
Activity Cards are listed in two separate tabs on the Life+ Rewards page. The first tab, “Not Complete” contains the list of Activity Cards that you have not completed. The second tab “Completed” contains the list of Activity Cards that either you have successfully completed (under the status of “Eligible for Cash Reward” or “Paid to Wallet”) or you have attempted but did not successfully complete (under the status of “Not Eligible”).
Each Activity Card may reset annually either on your birthday or on your AIA Vitality membership anniversary date. For more information on Activity Card reset, please refer to “General” > “Will I be able to complete the Activity Cards again after I have completed them?”.
The table below provides an overview of what each Activity Card status means.
| Activity Card Status | Remarks |
| Eligible for Cash Reward | You have successfully completed the activity and the cash reward is pending to be credited into your AIA+ Wallet. The progress bar at the top of the Life+ Rewards page will be updated when the Activity Card status changes to “Eligible for Cash Reward”. Once the Activity Card status changes to “Eligible for Cash Reward”, you may select “View Details” on the Activity Card to view more information on the amount of cash reward earned and the date of cash reward payout. |
| Paid to Wallet | The cash reward has been credited into your AIA+ Wallet. Once the Activity Card status changes to “Paid to Wallet”, you may select “View Wallet” to be redirected to the AIA+ Wallet page or select “View Details” to view more information on the amount of cash reward earned and the date of cash reward payout. |
| Not Eligible | You have attempted to complete the activity however the Activity Card is not considered successfully completed and this could be due to not meeting the minimum requirements of the Activity Card or not fulfilling the Terms and Conditions of the Activity Card or not fulfilling the overall Terms and Conditions of Life+ Rewards. You will not receive any cash reward for this Activity Card. |
You are eligible to receive ONE unit of cash reward for the completion of each Activity Card. The amount of cash reward for each activity is displayed on the Activity Card. The amount of cash reward is subject to change from time to time at AIA’s discretion.
The cash reward will be credited into your AIA+ Wallet and be available for withdrawal within one working day after its corresponding Activity Card is successfully completed, except for Activity Cards related to the purchase/participation in a new policy/certificate where the cash reward withdrawal will be available between 6 months and 12 months after the policy/certificate inception (activation) date.
If the cash reward withdrawal is unsuccessful, you will receive a notification on the AIA+ app.
Cash rewards in the AIA+ Wallet will expire one day before your second upcoming birthday. Please refer to the AIA+ Wallet Frequently Asked Questions for more information.
Each Activity Card may reset annually either on your birthday or on your AIA Vitality membership anniversary date. Please refer to the table below for the Activity Card reset schedule.
| Group | Activity Card | Reset Schedule |
| Plan Well | Take the Financial Health Check | Annually on your birthday |
| Live Well | Get Your Vitality Health Check | Annually on your AIA Vitality membership anniversary date |
| Achieve Healthy Vitality Health Check Results | Annually on your AIA Vitality membership anniversary date | |
| Level Up to AIA Vitality Silver | Annually on your AIA Vitality membership anniversary date | |
| Level Up to AIA Vitality Gold | Annually on your AIA Vitality membership anniversary date | |
| Level Up to AIA Vitality Platinum | Annually on your AIA Vitality membership anniversary date | |
| Protect Well | Get Life Protection | Annually on your birthday |
| Get Medical Protection | Annually on your birthday | |
| Get Critical Illness Protection | Annually on your birthday | |
| Served Well | Download Your E-Policy | Annually on your birthday |
| Switch to Credit Card | Annually on your birthday |
The Activity Cards are specially designed for you and each of you may receive different Activity Cards. Activity Cards cannot be shared with any other individual.
Upon the launch of Life+ Rewards, some Activity Cards may be hidden from view because you have completed the activity between 1st April 2023 and 31st March 2024 (both dates inclusive). The hidden Activity Cards will appear on the AIA+ app when the reset date is reached. Please refer to the reset schedule at “General” > “Will I be able to complete the Activity Cards again after I have completed them?”.
Your Activity Card’s completion status may be viewed directly on the Life+ Rewards page. You may refer to “General” > “What do the status under each Activity Card mean?” for more information.
You will receive a push notification on the AIA+ app after you have submitted a withdrawal request on the AIA+ Wallet. You will also receive a push notification on the AIA+ app if your cash reward withdrawal is unsuccessful.
You will continue to have access to Life+ Rewards as long as you fulfill any one of the conditions listed under “General” > “Who is eligible to participate in Life+ Rewards?”. However, if you no longer fulfill at least one of the conditions listed under “General” > “Who is eligible to participate in Life+ Rewards?” (e.g., your last policy/certificate with AIA lapses), you will no longer be able to access Life+ Rewards. If you subsequently fulfill any one of the conditions listed under “General” > “Who is eligible to participate in Life+ Rewards?” (e.g., your policy/certificate is reinstated), you will regain access to Life+ Rewards. The progress on the Activity Cards that you have attained before the policy/certificate lapsed will be retained and you may resume completing the Activity Cards assuming that the reset dates of the Activity Cards have not passed.
Take the Financial Health Check
Eligible Customers who complete the Financial Health Check self-assessment survey on the AIA+ website or the AIA+ app will be eligible to receive ONE unit of cash reward for this activity. The amount of cash reward is displayed on the activity card. The amount of cash reward is subject to change from time to time at AIA’s discretion.
Eligible Customers as defined in “General” > “Who is eligible to participate in Life+ Rewards?” are eligible to participate in this Activity Card, however Eligible Customers who have completed their Financial Health Check between 1st April 2023 and 31st March 2024 (both dates inclusive) will not be eligible to complete this activity and will not receive this reward.
You can complete this activity card once a year and it will reset annually on your birthday. Once your birthday is reached, you will receive this activity card and you may complete this activity.
You are entitled to ONE unit of cash reward for the completion of this activity card regardless of the number of policies/certificates you have with AIA.
If the Activity Card is successfully completed, the status on the Activity Card will change to “Eligible for Cash Reward”.
For more details, please refer to “General” > “What do the status under each Activity Card mean?”.
Cash reward will be credited into your AIA+ Wallet and be available for withdrawal within one working day after the Activity Card is successfully completed. Once the cash reward is credited to your AIA+ Wallet, the status on the Activity Card will change to “Paid to Wallet”.
If the cash reward withdrawal is unsuccessful, you will receive a notification on the AIA+ app.
Your cash reward in the AIA+ Wallet will expire one day before your second upcoming birthday. Please refer to the AIA+ Wallet Frequently Asked Questions for more information.
Get Your Vitality Health Check
AIA Vitality Health Check (VHC) enables AIA Vitality members to know their health by tracking the following four key measures i.e., Body Mass Index (BMI), blood pressure, blood glucose and cholesterol level.
Eligible Customers who complete and submit all four VHC test results will be eligible to receive ONE unit of cash reward for this activity. The amount of cash reward is displayed on the activity card. The amount of cash reward is subject to change from time to time at AIA’s discretion.
Eligible Customers can submit their VHC results into the AIA+ app via the AIA Vitality platform which is offered and operated by AIA Health Services Sdn. Bhd. (“AHS”). AHS will review the VHC results submitted by Eligible Customers and will only notify AIA of the Eligible Customers who are qualified for the cash reward. AIA Vitality Terms & Conditions shall apply.
The VHC results will not be shared with AIA. However, customers have the duty to disclose to AIA of any material information e.g., health condition that they know to be material and relevant for the decision of AIA to assess whether to accept customers’ future applications for any plans offered by AIA.
Partial submission of VHC results is allowed in the AIA+ app; however, this activity is not considered complete until you have submitted all four VHC test results.
Eligible Customers as defined in “General” > “Who is eligible to participate in Life+ Rewards?” and have an active full AIA Vitality membership are eligible to participate in this Activity Card. VHC results may be submitted multiple times and at any time, however Eligible Customers who have submitted their VHC results between 1st April 2023 and 31st March 2024 (both dates inclusive) will not be eligible to complete this activity and will not receive this reward.
You can only complete this activity card once a year and it will reset annually on your AIA Vitality membership anniversary date. Once your next AIA Vitality membership year begins, you will receive this activity card and you may complete this activity.
You are entitled to ONE unit of cash reward for the completion of this activity card regardless of the number of policies/certificates you have with AIA.
If the Activity Card is successfully completed, the status on the Activity Card will change to “Eligible for Cash Reward”.
For more details, please refer to “General” > “What do the status under each Activity Card mean?”.
Your cash reward will be credited into your AIA+ Wallet and be available for withdrawal within one working day after the Activity Card is successfully completed. Once the cash reward is credited to your AIA+ Wallet, the status on the Activity Card will change to “Paid to Wallet”.
If the cash reward withdrawal is unsuccessful, you will receive a notification on the AIA+ app.
Your cash reward in the AIA+ Wallet will expire one day before your second upcoming birthday. Please refer to the AIA+ Wallet Frequently Asked Questions for more information.
Achieve Healthy Vitality Health Check Results
AIA Vitality Health Check (VHC) enables AIA Vitality members to know their health by tracking the following four key measures i.e., Body Mass Index (BMI), blood pressure, blood glucose and cholesterol level.
Healthy VHC results are defined as below:
BMI: 18.5-24.9
Blood Pressure: <=120/80mmHg
Total Cholesterol: <5.2mmol/L
Blood Glucose (Fasting): <5.6mmol/L & (Random): <7.8mmol/L
Eligible Customers who submit all four VHC test results that are within the healthy range as defined above will be eligible to receive ONE unit of cash reward for this activity. The amount of cash reward is displayed on the activity card. The amount of cash reward is subject to change from time to time at AIA’s discretion.
Eligible Customers can submit their VHC results into the AIA+ app via AIA Vitality platform which is offered and operated by AIA Health Services Sdn. Bhd. (“AHS”). AHS will review the VHC results submitted by Eligible Customers and will only notify AIA of the Eligible Customers who are qualified for the cash reward. AIA Vitality Terms & Conditions shall apply.
The VHC results will not be shared with AIA. However, customers have the duty to disclose to AIA of any material information e.g., health condition that they know to be material and relevant for the decision of AIA to assess whether to accept customers’ future applications for any plans offered by AIA.
Partial submission of VHC results is allowed in the AIA+app; however, this activity is not considered complete until you have submitted all four VHC test results which are within the healthy range as defined in the question above.
Eligible Customers as defined in “General” > “Who is eligible to participate in Life+ Rewards?” and have an active full AIA Vitality membership are eligible to participate in this Activity Card. VHC results may be submitted multiple times and at any time, however Eligible Customers who have submitted their VHC results which are between the healthy range as defined above between 1st April 2023 and 31st March 2024 (both dates inclusive) will not be eligible to complete this activity and will not receive this reward.
You can complete this activity card once a year and it will reset annually on your AIA Vitality membership anniversary date. Once your next AIA Vitality membership year begins, you will receive this activity card and you may complete this activity.
You are entitled to ONE unit of cash reward for the completion of this activity card regardless of the number of policies/certificates you have with AIA.
If the Activity Card is successfully completed, the status on the Activity Card will change to “Eligible for Cash Reward”.
For more details, please refer to “General” > “What do the status under each Activity Card mean?”.
Your cash reward will be credited into your AIA+ Wallet and be available for withdrawal within one working day after the Activity Card is successfully completed. Once the cash reward is credited to your AIA+ Wallet, the status on the Activity Card will change to “Paid to Wallet”.
If the cash reward withdrawal is unsuccessful, you will receive a notification on the AIA+ app.
Your cash reward in the AIA+ Wallet will expire one day before your second upcoming birthday. Please refer to the AIA+ Wallet Frequently Asked Questions for more information.
Level Up to AIA Vitality Silver
Eligible Customers who have achieved an AIA Vitality status of silver will be eligible to receive ONE unit of cash reward for this activity. The amount of cash reward is displayed on the activity card. The amount of cash reward is subject to change from time to time at AIA’s discretion.
Eligible Customers as defined in “General” > “Who is eligible to participate in Life+ Rewards?” and have an active full AIA Vitality membership are eligible to participate in this Activity Card, however Eligible Customers who have achieved AIA Vitality status of silver before the launch date of Life+ Rewards (1st April 2024) will not be eligible to complete this activity and will not receive this reward.
You can complete this activity card once a year and it will reset annually on your AIA Vitality membership anniversary date. Once your next AIA Vitality membership year begins, you will receive this activity card and you may complete this activity.
You are entitled to ONE unit of cash reward for the completion of this activity card regardless of the number of policies/certificates you have with AIA.
If the Activity Card is successfully completed, the status on the Activity Card will change to “Eligible for Cash Reward”.
For more details, please refer to “General” > “What do the status under each Activity Card mean?”.
Your cash reward will be credited into your AIA+ Wallet and be available for withdrawal within one working day after the Activity Card is successfully completed. Once the cash reward is credited to your AIA+ Wallet, the status on the Activity Card will change to “Paid to Wallet”.
If the cash reward withdrawal is unsuccessful, you will receive a notification on the AIA+ app.
Your cash reward in the AIA+ Wallet will expire one day before your second upcoming birthday. Please refer to the AIA+ Wallet Frequently Asked Questions for more information.
AIA Vitality Starter members are not eligible to participate in Level up to AIA Vitality Silver. However, the AIA Vitality points and status earned under AIA Vitality Starter membership may be carried forward into the full AIA Vitality membership should the applicable terms and conditions be met. The availability of AIA Vitality Starter is subject to change, you are encouraged to keep yourself updated with the latest information about AIA Vitality Starter HERE.
More information on AIA Vitality membership and points can be found HERE. AIA Vitality Terms & Conditions shall apply.
Level Up to AIA Vitality Gold
Eligible Customers who have achieved an AIA Vitality status of gold will be eligible to receive ONE unit of cash reward for this activity. The amount of cash reward is displayed on the activity card. The amount of cash reward is subject to change from time to time at AIA’s discretion.
Eligible Customers as defined in “General” > “Who is eligible to participate in Life+ Rewards?” and have an active full AIA Vitality membership are eligible to participate in this Activity Card, however Eligible Customers who have achieved AIA Vitality status of gold before the launch date of Life+ Rewards (1st April 2024) will not be eligible to complete this activity and will not receive this reward.
You can complete this activity card once a year and it will reset annually on your AIA Vitality membership anniversary date. Once your next AIA Vitality membership year begins, you will receive this activity card and you may complete this activity.
You are entitled to ONE unit of cash reward for the completion of this activity card regardless of the number of policies/certificates you have with AIA.
If the Activity Card is successfully completed, the status on the Activity Card will change to “Eligible for Cash Reward”.
For more details, please refer to “General” > “What do the status under each Activity Card mean?”.
Your cash reward will be credited into your AIA+ Wallet and be available for withdrawal within one working day after the Activity Card is successfully completed. Once the cash reward is credited to your AIA+ Wallet, the status on the Activity Card will change to “Paid to Wallet”.
If the cash reward withdrawal is unsuccessful, you will receive a notification on the AIA+ app.
Your cash reward in the AIA+ Wallet will expire one day before your second upcoming birthday. Please refer to the AIA+ Wallet Frequently Asked Questions for more information.
AIA Vitality Starter members are not eligible to participate in Level up to AIA Vitality Gold. However, the AIA Vitality points and status earned under AIA Vitality Starter membership may be carried forward into the full AIA Vitality membership should the applicable terms and conditions be met. The availability of AIA Vitality Starter is subject to change, you are encouraged to keep yourself updated with the latest information about AIA Vitality Starter HERE.
More information on AIA Vitality membership and points can be found HERE. AIA Vitality Terms & Conditions shall apply.
Level Up to AIA Vitality Platinum
Eligible Customers who have achieved an AIA Vitality status of platinum will be eligible to receive ONE unit of cash reward for this activity. The amount of cash reward is displayed on the activity card. The amount of cash reward is subject to change from time to time at AIA’s discretion.
Eligible Customers as defined in “General” > “Who is eligible to participate in Life+ Rewards?” and have an active full AIA Vitality membership are eligible to participate in this Activity Card, however Eligible Customers who have achieved AIA Vitality status of platinum before the launch date of Life+ Rewards (1st April 2024) will not be eligible to complete this activity and will not receive this reward.
You can complete this activity card once a year and it will reset annually on your AIA Vitality membership anniversary date. Once your next AIA Vitality membership year begins, you will receive this activity card and you may complete this activity.
You are entitled to ONE unit of cash reward for the completion of this activity card regardless of the number of policies/certificates you have with AIA.
If the Activity Card is successfully completed, the status on the Activity Card will change to “Eligible for Cash Reward”.
For more details, please refer to “General” > “What do the status under each Activity Card mean?”.
Your cash reward will be credited into your AIA+ Wallet and be available for withdrawal within one working day after the Activity Card is successfully completed. Once the cash reward is credited to your AIA+ Wallet, the status on the Activity Card will change to “Paid to Wallet”.
If the cash reward withdrawal is unsuccessful, you will receive a notification on the AIA+ app.
Your cash reward in the AIA+ Wallet will expire one day before your second upcoming birthday. Please refer to the AIA+ Wallet Frequently Asked Questions for more information.
AIA Vitality Starter members are not eligible to participate in Level up to AIA Vitality Platinum. However, the AIA Vitality points and status earned under AIA Vitality Starter membership may be carried forward into the full AIA Vitality membership should the applicable terms and conditions be met. The availability of AIA Vitality Starter is subject to change, you are encouraged to keep yourself updated with the latest information about AIA Vitality Starter HERE.
More information on AIA Vitality membership and points can be found HERE. AIA Vitality Terms & Conditions shall apply.
Get Life Protection
Eligible Customers who sign up for any of the selected life protection product from AIA Bhd. or family takaful protection product from AIA PUBLIC Takaful Bhd. (“Eligible Life/Family Takaful Protection Products”), meet the requirements below and the policy/certificate is subsequently approved and activated by AIA will be eligible to receive ONE unit of cash reward for this activity. The amount of cash reward is displayed on the activity card. The amount of cash reward is subject to change from time to time at AIA’s discretion.
Eligible Customers as defined in “General” > “Who is eligible to participate in Life+ Rewards?” are eligible to participate in this Activity Card.
| Category 1: Total Health Solution | |
| AIA Bhd. | AIA PUBLIC Takaful Bhd. |
| A-LifeLink 2 | A-Life Idaman |
| Category 2: Total Wealth Solution | |
| AIA Bhd. | AIA PUBLIC Takaful Bhd. |
| A-Life Wealth Builder A-Life Wealth Premier A-Life Wealth Venture |
A-Life Legasi Beyond A-Life Sejuta Makna |
The requirements are as follows:
- Minimum sum assured/covered is RM350,000.*
- The policy/certificate owner and the insured/person covered must be the same individual.
- Eligible Customers must enroll for the AIA Vitality programme during the Eligible Life/Family Takaful Protection Products application or have an active AIA Vitality membership.
- Payment method for the Eligible Life/Family Takaful Protection Products must be via a payment link, AIA E-Pay (credit/debit card) or E-Pay online banking.
- The following conditions are only applicable to Category 2 of Eligible Life/Family Takaful Protection Products:
- The premium/contribution payment term must be at least 10 years.
- The policy/certificate must select any of the following AIA Investment-linked Funds (“Fund”). In the event the Eligible Customer performs any fund switching to other than the Fund before the cash reward payout, the cash reward entitlement will be forfeited. This requirement is not applicable to A-Life Wealth Venture and A-Life Sejuta Makna.
| A-Life Wealth Premier A-Life Wealth Builder |
A-Life Legasi Beyond |
| AIA Strategic Equity Fund | A-Dana Equity |
| AIA Strategic Fixed Income Fund | A-Dana Balanced |
| AIA Elite Conservative Fund | A-Dana Strategic Equity |
| AIA Elite Adventurous Fund | A-Dana Strategic Dynamic |
| AIA Dana Progresif | |
| AIA Equity Dividend Fund | |
| AIA Equity Plus Fund | |
| AIA Dana Dinamik | |
| AIA Aggressive Fund | |
| AIA Medium Cap Fund | |
| AIA Balanced Fund | |
| AIA Global Fixed Income Fund | |
| AIA Global Equity Income Fund | |
| AIA Global Balanced Fund | |
| AIA Global Equity Fund | |
| AIA New Horizon Fund | |
| AIA Asia Opportunity Fund | |
| AIA Asian Equity Fund | |
| AIA Asia Platinum Fund |
*Sum assured/covered from multiple policies/certificates cannot be aggregated to meet the minimum sum assured/covered requirement.
You must ensure that all the requirements are met upon application submission and remain as is prior to and upon the payout of the cash reward.
You will be disqualified from receiving the cash reward for this activity if any of the criteria listed under “What are the requirements that I must meet to complete the Get Life Protection Activity Card?” is not met, or if any of the following event occurs before the payout of the cash reward:
- The policy/certificate is under premium/contribution holiday, surrender of policy/certificate, partial withdrawal, free-look cancellation or cancellation from inception.
- Policy/certificate has a lapse history.
- Policy/certificate with premiums/contributions not paid up to date.
In the event the policy/certificate has been cancelled from inception or free-look cancellation occurred, the refund (if any) shall deduct the cash reward that has been credited into your AIA+ Wallet for the policy/certificate.
You can complete this activity card once a year and it will reset annually on your birthday. Once your birthday is reached, you will receive this activity card and you may complete this activity.
You are entitled to ONE unit of cash reward for the completion of this activity card regardless of the number of policies/certificates you have with AIA.
If the Activity Card is successfully completed, the status on the Activity Card will change to “Eligible for Cash Reward”.
For more details, please refer to “General” > “What do the status under each Activity Card mean?”.
The first cash reward payout will be credited into your AIA+ Wallet and be available for withdrawal 6 months after the policy/certificate inception (activation) date. The second cash reward payout will be available for withdrawal 12 months after the policy/certificate inception (activation) date.
Once the cash reward is credited to your AIA+ Wallet, the status on the Activity Card will change to “Paid to Wallet”.
If the cash reward withdrawal is unsuccessful, you will receive a notification on the AIA+ app.
Your cash reward in the AIA+ Wallet will expire one day before your second upcoming birthday. Please refer to the AIA+ Wallet Frequently Asked Questions for more information.
Please refer HERE for more information or talk to an AIA Life Planner. You are encouraged to read the Important Notes and Disclaimers section on the Life+ Rewards Terms and Conditions HERE.
Get Medical Protection
Eligible Customers who sign up for any of the selected medical protection product from AIA Bhd. or AIA PUBLIC Takaful Bhd. (“Eligible Medical Protection Products”) together with their attachable basic plans, meet the requirements below and the policy/certificate is subsequently approved and activated by AIA will be eligible to receive ONE unit of cash reward for this activity. The amount of cash reward is displayed on the activity card. The amount of cash reward is subject to change from time to time at AIA’s discretion.
Eligible Customers as defined in “General” > “Who is eligible to participate in Life+ Rewards?” are eligible to participate in this Activity Card.
| AIA Bhd. | AIA PUBLIC Takaful Bhd. |
| A-Plus Health 2 (Attachable to A-LifeLink 2) |
A-Plus Health Flex-i (Attachable to A-Life Idaman) |
The requirements are as follows:
- The policy/certificate owner and the insured/person covered must be the same individual.
- Eligible Customers must enroll for AIA Vitality programme during the Eligible Medical Protection Products application or have an active AIA Vitality membership.
- Payment method for the Eligible Medical Protection Products must be via a payment link, AIA E-Pay (credit/debit card) or E-Pay online banking.
You must ensure that all the requirements are met upon application submission and remain as is prior to and upon the payout of the cash reward.
You will be disqualified from receiving the cash reward for this activity if any of the criteria listed under “What are the requirements that I must meet to complete the Get Medical Protection Activity Card?” is not met, or if any of the following event occurs before the payout of the cash reward:
- The policy/certificate is under premium/contribution holiday, surrender of policy/certificate, partial withdrawal, free-look cancellation or cancellation from inception.
- Policy/certificate has a lapse history.
- Policy/certificate with premiums/contributions not paid up to date.
- The Eligible Medical Protection Product is removed from the basic plan attached.
Attaching an Eligible Medical Protection Product to an existing policy/certificate with AIA through the rider addition process does not fulfil the requirement of this activity card and you will not be eligible to receive the cash reward.
In the event the policy/certificate has been cancelled from inception or free-look cancellation occurred, the refund (if any) shall deduct the cash reward that has been credited into your AIA+ Wallet for the policy/certificate.
You may complete this activity card once a year and it will reset annually on your birthday. Once your birthday is reached, you will receive this activity card and you may complete this activity.
You are entitled to ONE unit of cash reward for the completion of this activity card regardless of the number of policies/certificates you have with AIA.
If the Activity Card is successfully completed, the status on the Activity Card will change to “Eligible for Cash Reward”.
For more details, please refer to “General” > “What do the status under each Activity Card mean?”.
Your cash reward will be credited into your AIA+ Wallet and be available for withdrawal 6 months after the policy/certificate inception (activation) date. Once the cash reward is credited to your AIA+ Wallet, the status on the Activity Card will change to “Paid to Wallet”.
If the cash reward withdrawal is unsuccessful, you will receive a notification on the AIA+ app.
Your cash reward in the AIA+ Wallet will expire one day before your second upcoming birthday. Please refer to the AIA+ Wallet Frequently Asked Questions for more information.
Please refer HERE for more information or talk to an AIA Life Planner. You are encouraged to read the Important Notes and Disclaimers section on the Life+ Rewards Terms and Conditions HERE.
Get Critical Illness Protection
Eligible Customers who sign up for any of the selected critical illness protection product from AIA Bhd. or AIA PUBLIC Takaful Bhd. (“Eligible Critical Illness Protection Products”), meet the requirements below and the policy/certificate is subsequently approved and activated by AIA will be eligible to receive ONE unit of cash reward for this activity. The amount of cash reward is displayed on the activity card. The amount of cash reward is subject to change from time to time at AIA’s discretion.
Eligible Customers as defined in “General” > “Who is eligible to participate in Life+ Rewards?” are eligible to participate in this Activity Card.
| AIA Bhd. | AIA PUBLIC Takaful Bhd. |
| A-Life Essential Critical Care | A-Life Kritikal Protector |
| A-Life Beyond Critical Care |
The requirements are as follows:
- Minimum sum assured/covered is RM250,000.*
- The policy/certificate owner and the insured/person covered must be the same individual.
- Eligible Customers must enroll for AIA Vitality programme during the Eligible Critical Illness Protection Products application or have an active AIA Vitality membership.
- Payment method for the Eligible Critical Illness Protection Products must be via a payment link, AIA E-Pay (credit/debit card) or E-Pay online banking.
*Sum assured/covered from multiple policies/certificates cannot be aggregated to meet the minimum sum assured/covered requirement.
You must ensure that the requirements are met upon application submission and remain as is prior to and upon the payout of the cash reward.
You will be disqualified from receiving the cash reward for this activity if any of the criteria listed under “What are the requirements that I must meet to complete the Get Critical Illness Protection Activity Card?” is not met, or if any of the following event occurs before the payout of the cash reward:
- The policy/certificate is under premium/contribution holiday, surrender of policy/certificate, partial withdrawal, free-look cancellation or cancellation from inception.
- Policy/certificate has a lapse history.
- Policy/certificate with premiums/contributions not paid up to date.
In the event the policy/certificate has been cancelled from inception or free-look cancellation occurred, the refund (if any) shall deduct the cash reward that has been credited into your AIA+ Wallet for the policy/certificate.
You may complete this activity card once a year and it will reset annually on your birthday. Once your birthday is reached, you will receive this activity card and you may complete this activity.
You are entitled to ONE unit of cash reward for the completion of this activity card regardless of the number of policies/certificates you have with AIA.
If the Activity Card is successfully completed, the status on the Activity Card will change to “Eligible for Cash Reward”.
For more details, please refer to “General” > “What do the status under each Activity Card mean?”.
Your cash reward will be credited into your AIA+ Wallet and be available for withdrawal 6 months after the policy/certificate inception (activation) date. Once the cash reward is credited to your AIA+ Wallet, the status on the Activity Card will change to “Paid to Wallet”.
If the cash reward withdrawal is unsuccessful, you will receive a notification on the AIA+ app.
Your cash reward in the AIA+ Wallet will expire one day before your second upcoming birthday. Please refer to the AIA+ Wallet Frequently Asked Questions for more information.
Please refer HERE for more information or talk to an AIA Life Planner. You are encouraged to read the Important Notes and Disclaimers section on the Life+ Rewards Terms and Conditions HERE.
Download Your E-Policy
Eligible Customers who downloaded their e-policy/certificate on the AIA+ app/portal will be eligible to receive ONE unit of cash reward for this activity. The amount of cash reward is displayed on the activity card. The amount of cash reward is subject to change from time to time at AIA’s discretion.
E-policy/certificate is available for all active AIA policies/certificates which were activated from 15th March 2019.
However, Eligible Customers will not be eligible for the cash reward if they download an e-policy/certificate of a policy/certificate that has lapsed.
Eligible Customers as defined in “General” > “Who is eligible to participate in Life+ Rewards?” are eligible to participate in this Activity Card, however Eligible Customers who have downloaded their e-policy/certificate on the AIA+ app/portal between 1st April 2023 and 31st March 2024 (both dates inclusive) will not be eligible to complete this activity and will not receive this reward.
You may complete this activity card once a year and it will reset annually on your birthday. Once your birthday is reached, you will receive this activity card and you may complete this activity.
You are entitled to ONE unit of cash reward for the completion of this activity card regardless of the number of policies/certificates you have with AIA.
If the Activity Card is successfully completed, the status on the Activity Card will change to “Eligible for Cash Reward”.
For more details, please refer to “General” > “What do the status under each Activity Card mean?”.
Your cash reward will be credited into your AIA+ Wallet and be available for withdrawal within one working day after the Activity Card is successfully completed. Once the cash reward is credited to your AIA+ Wallet, the status on the Activity Card will change to “Paid to Wallet”.
If the cash reward withdrawal is unsuccessful, you will receive a notification on the AIA+ app.
Your cash reward in the AIA+ Wallet will expire one day before your second upcoming birthday. Please refer to the AIA+ Wallet Frequently Asked Questions for more information.
Switch to Credit Card
Eligible Customers who are existing AIA customers must change their payment method to credit card on ALL their policies/certificates (including policies/certificates where the insured/person covered is another individual) to be eligible to receive ONE unit of cash reward for this activity.
Eligible Customers who are new customers of AIA, i.e., those who do not currently have any policies/certificates with AIA, must select credit card as their payment method during the new policy/certificate application. When the policy/certificate is subsequently approved and activated by AIA, the Eligible Customer will be eligible to receive ONE unit of cash reward for this activity. If the new customer signs up for more than one policy/certificate with AIA at the same time, the Eligible Customer must select credit card as their payment method on ALL the policies/certificates.
The amount of cash reward is displayed on the Activity Card. The amount of cash reward is subject to change from time to time at AIA’s discretion.
A one-time password (OTP) will be sent via SMS to the customer’s mobile phone number for verification purposes.
The credit card holder, the policy/certificate owner and the payor of the policy/certificate must be the same individual. Only Visa or Mastercard are accepted. Terms and conditions on the “Service Request” pages on the AIA+ app shall apply.
Eligible Customers as defined in “General” > “Who is eligible to participate in Life+ Rewards?” are eligible to participate in this Activity Card, however Eligible Customers who have changed the payment method to credit card on ALL their policies/certificates with AIA between 1st April 2023 and 31st March 2024 (both dates inclusive) will not be eligible to complete this activity and will not receive this reward. Additionally, Eligible Customers who only have one active policy with AIA and that policy is an active Personal Accident policy from AIA General Berhad will not be eligible to complete this activity and will not receive this reward.
You may complete this activity card once a year and it will reset annually on your birthday. Once your birthday is reached, you will receive this activity card and you may complete this activity.
You are entitled to ONE unit of cash reward for the completion of this activity card regardless of the number of policies/certificates you have with AIA.
If the Activity Card is successfully completed, the status on the Activity Card will change to “Eligible for Cash Reward”.
For more details, please refer to “General” > “What do the status under each Activity Card mean?”.
Your cash reward will be credited into your AIA+ Wallet and be available for withdrawal within one working day after the Activity Card is successfully completed. Once the cash reward is credited to your AIA+ Wallet, the status on the Activity Card will change to “Paid to Wallet”.
If the cash reward withdrawal is unsuccessful, you will receive a notification on the AIA+ app.
Your cash reward in the AIA+ Wallet will expire one day before your second upcoming birthday. Please refer to the AIA+ Wallet Frequently Asked Questions for more information.
