Skip to main content
  • EN
  • BM
  • Search
  • AIA Malaysia
  • Our Products
    • Life Protection
    • Medical Protection
    • Critical Illness Protection
    • Savings & Investment
    • Accident Protection
    • Property Solutions
    • Motor Insurance
    • Online Products
    • AIA Vitality
    • Employee Benefits
    • Commercial Insurance
  • AIA Vitality
    • How It Works
    • REWARDS & BENEFITS
    • Member’s Testimonial
    • Join AIA Vitality
  • What Matters
    • Health & Wellness
    • Finance & Insurance
    • Video Gallery
    • Mental Wellbeing
    • Health Statistics
  • About AIA
    • About AIA Bhd.
    • About AIA Public Takaful Bhd
    • About AIA General Berhad
    • About AIA Pension & Asset Management
    • Career Opportunities
    • Community & Partnerships
    • Media Centre
    • Events & Promotions
    • Customer Charter
  • Help & Support
    • Contact Us
    • Locate Us
    • Claims Process And Guides
    • Premium Payment
    • FAQ
    • Important Announcements
    • Form Library
    • How to Guides
  • My AIA
    • CUSTOMER LOGIN
    • CUSTOMER REGISTRATION
    • CORPORATE LOGIN
  • Investment-Linked Funds
AIA
  • Our Products

    Our Products

    Select from one of the categories on the right or click here for a recommendation based on your needs.

    Let us help you
    Investment-Linked Funds

    Get the latest updates on our funds and their performance.

    Click here to view AIA Investment Linked Funds Performance Report 2021

    For Individuals

    For Business

    • Life Protection

      Protect yourself and your loved ones from life's uncertainties with AIA's life insurance and takaful plans.

    • Medical Protection

      Avoid unforeseen medical expenses with AIA's medical insurance and takaful plans.

    • Critical Illness Protection

      Focus on your recovery and not your financial commitments when you have AIA's critical illness insurance or takaful plans.

    • Savings & Investment

      Stay protected while you secure your future with AIA's savings and investment plans.

    • Accident Protection

      Safeguard yourself from accidents with AIA's personal accident insurance plans.

    • Property Solutions

      Finance your dream property and ensure your household contents are well-protected.

    • Motor Insurance

      Get comprehensive protection for your motor vehicles.

    • Online Products

      Sign-up for our insurance and takaful plans online for immediate protection.

    • AIA Vitality

      AIA Vitality is the science-backed wellness programme that works with you and rewards you for the healthy choices you make. Find out more

    • Employee Benefits

      Secure your company's most important asset through our market-leading solutions.

    • Commercial Insurance

      Secure your business against mishaps and damages.

  • AIA Vitality

    AIA Vitality

    We support you in taking charge of your health.

    FIND OUT MORE
    • How It Works

      Discover how AIA Vitality motivates you to make healthy choices sustainably.

    • REWARDS & BENEFITS

      Find out what are the rewards and benefits that you can enjoy as an AIA Vitality member.

    • Member’s Testimonial

      Be inspired by the stories of our members 's journey with AIA Vitality

    • Join AIA Vitality

      Kickstart your journey towards better health today!

  • What Matters

    What Matters

    Guides and tips on the latest Health & Finance topics.

    VIEW ALL IN WHAT MATTERS
    • Health & Wellness

      Wholesome & healthy living starts today.

    • Finance & Insurance

      Discover our wide range of insurance and finance topics

    • Video Gallery

      Short videos on the latest Health & Finance topics.

    • Mental Wellbeing

      Start taking care of your mental health today.

    • Health Statistics

      Learn more about the current health statistic.

  • About AIA

    About AIA

    For almost a century, AIA has served the ever-changing needs of millions of people all across the Asia-Pacific region.

    Read More
    • About AIA Bhd.

      Who we are, what we do, our vision and awards.

    • About AIA Public Takaful Bhd

      Who we are, what we do, our vision and awards.

    • About AIA General Berhad

      Who we are, what we do, our vision and awards.

    • About AIA Pension & Asset Management

      Who we are, what we do, our vision and awards.

    • Career Opportunities

      Interested to join our AIA family? Look for a role that suits you.

    • Community & Partnerships

      Giving back to the community is important to us.

    • Media Centre

      Financials, press releases and other info about AIA.

    • Events & Promotions

      Events & Promotions

    • Customer Charter

      Our Commitment to our Customers

  • Help & Support

    Help & Support

    We strive to assist you with any inquiries you might have with a high touch customer service experience.

    Contact AIA
    • Contact Us

      Cannot find the answer in our FAQ section? Contact us now.

    • Locate Us

      Find us and our panel healthcare partners on Google Map

    • Claims Process And Guides

      Find Claims related information and guides here.

    • Premium Payment

      Find information and guides on how to pay premiums here.

    • FAQ

      Have a question? You may find the answer here.

    • Important Announcements

      Useful information for our customers

    • Form Library

      Need a form? Check our form library.

    • How to Guides

      Learn how to perform self serve transaction online at My AIA Portal.

  • My AIA

    My AIA

    Manage your AIA plans, employee benefits, stay healthy with AIA Vitality, and access healthcare services.

    Download My AIA
    Download My AIA
    Download My AIA
    Download My AIA
    • individual
      CUSTOMER PORTAL

      Manage your AIA plans, employee benefits, stay healthy with AIA Vitality, and access healthcare services.

      Register Login

    • corporate
      CORPORATE PORTAL

      For HR personnel and Intermediaries to manage the company's employee benefits portfolio effectively.

      Login

  • Language Select
    • EN
    • BM
  • Search
  • Contact Us
    • Contact Us

      Operating hours during Ramadan :
      Monday - Friday: 8.30am - 4.30pm

    • AIA BHD.

    • AIA PUBLIC TAKAFUL BHD.

    • AIA General Berhad

    • AIA Roadside Assist

Health & Wellness
Prev | Next
Back to Top
  • {{title}}

    {{label}}
  • 5 Questions to Ask Before Buying a Medical Plan

    16 April 2017

    Wondering what questions to ask your life planner before settling for a medical protection plan? We lay it out in 5 questions.

    When it comes to medical insurance, several misconceptions that masquerade as facts pop into one’s head, such as: the cheapest and most basic policy is sufficient for me. I don’t need a personal medical plan if I’m on my company’s plan. Having a medical card means all my medical treatment costs are paid for. My medical card will cover all possible health issues I may have.

    It is easy to get lost in the avalanche of information and opinions from your life planner, your family and your friends, making it even harder to decide on what’s best. Here are 5 straightforward questions to ask before deciding on a medical protection plan:   

    #1: WHAT DOES MY MEDICAL PLAN PROVIDE? 

    Accident Pro Prime

    Selecting a health plan can be a confusing task with the different types of health protection plans in the market – not to mention the optional add-ons (also known as riders). All medical plans have one thing in common, which is to provide financial assistance for hospital admission, for surgeries or medical treatments.

    There are two types of health plans you can choose from, depending on your needs:

    •  Long-term Medical, Hospitalisation and Surgical insurance: A basic medical plan that covers the cost of hospitalisation and subsequent treatment costs
    •  Hospital Income: A financial protection plan that provides you with a daily income during your hospitalisation 

     

    #2: DOES MY MEDICAL PLAN COVER ALL POSSIBLE ILLNESSES & INJURIES? 

    Accident Pro Prime

    he simple answer is yes. Your medical plan covers the treatment cost of critical illnesses. However, the high cost of treatment can use up your entire medical coverage, leaving you with little to no coverage for future illnesses. This is where critical illness plans come in. A critical illness plan is a separate and independent policy from your medical plan. Check out our handy infographic for the difference between a medical and a critical illness plan.

    Most people tend to overlook the possibility of ever having to deal with serious health issues like critical illnesses. The diagnosis of a critical illness could mean a setback in many areas – one would have to take time off work to focus on full recovery, or fork out unplanned monies for treatments, therapies or medical equipment at home. A critical illness plan provides a solution for the possible financial conundrum.  

    #3: SHOULD I GO FOR THE PLAN WITH THE LOWEST PREMIUM? 

    Once you have decided on the type of medical coverage you want, the next item to address is the cost of your medical plan, also known as your monthly premium. The amount you pay each month largely depends on three things: your deductible, co-insurance and your annual limit. 

    •  Premium: The premium is the price you pay per month for your medical plan, regardless of whether you make use of it or not. Premium costs can vary depending on your deductible
     
    •  Deductible: A deductible is the upfront payment you make for all your medical care before the insurance kicks in. A high-deductible plan means that you are responsible for a greater share of your initial healthcare costs. As a result, you pay a lower monthly premium. After meeting your deductible, the insurer will pay for the remaining portion of the cost. This arrangement is ideal for financially independent people with no dependents. 
    • Coinsurance: Co-insurance is a percentage of a medical charge that you pay, while the rest of the cost is covered by your medical plan. For example, if you have 20% coinsurance, you pay only 20% of each medical bill, and your health plan covers the 80%. 
    •  Annual limit: An annual limit is the maximum amount you can claim from your insurer in a year. 

     

    One blunder most people tend to make is to look for a plan with the lowest premium, regardless of the annual limit and features. Explore different plans and find out a combination that works best for you. Some plans like the A-Life Med Regular impose an annual limit but have no limit on the amount you can claim over your lifetime, while others like A-Plus Med feature an increasing annual limit starting from the third year of your policy. A-Plus Med also has zero co-insurance and deductible charges, meaning you do not pay for any portion of the medical charges. 

    #4 WILL MY MEDICAL PLAN COVER MY EXISTING MEDICAL CONDITION?  

    Accident Pro Prime

    There are certain conditions that are not included in your medical plans, called major exclusions. A major exclusion can refer to a condition that a plan will not cover for, such as:  

    • Pre-existing illnesses, i.e. a condition for which you knew about before the start of the new medical coverage. Most plans have a waiting period in place for such pre-existing conditions
     
    • Treatment or surgery for certain illnesses within 120 days of the plan
     
    • Cosmetic surgery/circumcision/corrective lenses/dental treatment unless necessitated by accidental injury

     

    It is best to refer to the policy contract for the full list of exclusions.

     

    #5 DO I HAVE TO PAY FOR MY HOSPITAL ADMISSION? 

    Accident Pro Prime

    One of the biggest misconceptions about medical protection plans is that you won’t have to pay a single cent for treatment and admission. While the former has been addressed in point 3, we now look into the latter: Why do I have to pay for my admission to hospitals with my medical plan?

    While insurers offer medical cards that provide coverage and easy access to treatments, they are not a guarantee that the process may be entirely cashless. Some hospital admissions require upfront admission or processing fees.

    Selected medical plans have a hassle-free “just swipe” hospital admission feature, easing the admission and discharge process at panel hospitals, such as AIA’s A-Life Med Regular plan.

    To avoid paying for unexpected medical expenses or being surprised by a major exclusion, it is best to ask these questions before signing up for a medical protection plan. Find out more about our medical and health plans here or have a life planner get in touch with you below.

    References
    https://www.nerdwallet.com/blog/health/copay-vs-coinsurance/
    http://health.howstuffworks.com/health-insurance/exclusion.htm
    https://www.aia.com.my/content/dam/my/en/docs/individuals/health/A-Life_Med_Regular.pdf

    The above articles are intended for informational purposes only. AIA accepts no responsibility for loss which may arise from reliance on information contained in the articles.

    Related Articles

    MEDICAL INSURANCE VS CRITICAL ILLNESS INSURANCE


    Everyone needs medical insurance, but not everyone needs critical illness protection.

     

     

    MEDICAL INSURANCE VS CRITICAL ILLNESS INSURANCE

    I have medical coverage from my employer. Do I need my own medical insurance?


    Find out what a medical insurance plan is all about and the types of medical protection available in the market.

    I have medical coverage from my employer. Do I need my own medical insurance?

    WHAT’S THE RECOMMENDED INSURANCE PLAN FOR DIFFERENT LIFE STAGES?


    As a person grows in age, so do their responsibilities and commitments.

    WHAT’S THE RECOMMENDED INSURANCE PLAN FOR DIFFERENT LIFE STAGES?

    Recommended Products

    Accident Pro Prime

    Medical protection

    Life is full of risks but your healthcare shouldn’t be one of them. Today, with longer life expectancy and the ever-increasing cost of medical treatments, you need to ensure you have sufficient medical coverage.

    BASIC

    A-Life Med Regular

    Medical Protection

    A medical plan with no lifetime limit that takes care of your own medical needs.

    Accident Pro Prime

    Medical protection

    Life is full of risks but your healthcare shouldn’t be one of them. Today, with longer life expectancy and the ever-increasing cost of medical treatments, you need to ensure you have sufficient medical coverage.

    A-Plus Med

    Medical Protection

    A comprehensive medical plan that has an increasing annual limit.

    Our Products
    Life Protection
    Medical Protection
    Critical Illness Protection
    Savings & Investment
    Accident Protection
    Property Solution
    Motor Insurance
    Online Products
    Our Products
    Life Protection
    Medical Protection
    Critical Illness Protection
    Savings & Investment
    Accident Protection
    Property Solution
    Motor Insurance
    Online Products

    This website uses cookies for the purpose of enhancing your user experience. You can find more information on the types of cookies we collect, what we use these for, and how to manage your cookie settings in our Cookies Policy and Privacy Statement.

    What matters
    Health & Wellness
    Finance & Insurance
    Video Gallery
    Mental Wellbeing
    Health Statistics
    About Us
    About AIA Bhd.
    About AIA PUBLIC Takaful Bhd.
    About AIA General Berhad
    About AIA Pension and Asset Management Sdn. Bhd. 
    Careers
    Community & Partnership
    Events & Promotions
    Sitemap
    Help & Support
    Contact Us
    FAQ
    Important Announcement
    Form Library
    AIA Malaysia
    Menara AIA, 99, Jalan Ampang,
    50450 Kuala Lumpur
    AIA Bhd.
    1300-88-1899
    For Overseas Customers
    603 2056 1111
    AIA PUBLIC Takaful Bhd.
    1300-88-8922
    AIA General Berhad
    1300-88-1899
    AIA Pension and Asset Management Sdn. Bhd.
    1300-22-7771
    AIA Auto Assist / Roadside Assist
    1-800-88-8733
    What matters
    Health & Wellness
    Finance & Insurance
    Video Gallery
    Mental Wellbeing
    Health Statistics
    ABOUT US
    About AIA Bhd.
    About AIA PUBLIC Takaful Bhd.
    About AIA General Berhad
    About AIA Pension and Asset Management Sdn. Bhd. 
    Careers
    Community & Partnership
    Events & Promotions
    Sitemap

    This website uses cookies for the purpose of enhancing your user experience. You can find more information on the types of cookies we collect, what we use these for, and how to manage your cookie settings in our Cookies Policy and Privacy Statement.

    Help & Support
    Contact Us
    FAQ
    Important Announcement
    Form Library
    AIA Malaysia
    Menara AIA, 99, Jalan Ampang,
    50450 Kuala Lumpur
    AIA Bhd.
    1300-88-1899
    For Overseas Customers
    603 2056 1111
    AIA PUBLIC Takaful Bhd.
    1300-88-8922
    AIA General Berhad
    1300-88-1899
    AIA Pension and Asset Management Sdn. Bhd.
    1300-22-7771
    AIA Roadside Assist
    1-800-88-8733
    www.aia.com.my/roadsideAssist

    Copyright © 2023 AIA Group Limited and its subsidiaries. AIA Bhd. 200701032867 (790895-D) AIA PUBLIC Takaful Bhd. 201101007816 (935955-M) AIA General Berhad 201001040438 (924363-W) AIA Pension and Asset Management Sdn. Bhd. 201201027147 (1011637-P) AIA Health Services Sdn. Bhd. 199601016211 (388561-T). All rights reserved.
    Terms of Use | Privacy Statement | Code of Conduct | Sitemap