AIA Vitality Starter is a programme that provides you with 3 months (90 days) of entry level access to AIA Vitality, our health and wellness programme. AIA Vitality helps you know your health and improve your health while getting rewarded along the way with selected rewards and benefits.

If you already have an existing AIA Life Planner, you can contact him/ her directly to express your interest to sign up for AIA Vitality Starter.

Alternatively, you can sign up by filling up your details on the form shown when you click “Your First 3 Months Are On Us”. Details required are:

1. Full Name as per NRIC
2. NRIC Number
3. Phone Number
4. E-mail Address
5. Are you an AIA Customer
6. Preferred Location to meet
7. Preferred Time & Date to meet

If you already have an existing AIA Life Planner, you can also contact him/her to express your interest to sign up for AIA Vitality Starter.

This offer is valid from 1 September 2023 until further notice.

1. Sign up for AIA Vitality Starter by clicking the link below. An AIA Life planner will contact you to activate your membership.
2. Upon successful enrolment, you will receive a Welcome Email with the steps to register to be an AIA+ app user.
3. Register your AIA+ account (if you have not done so) download the AIA+ app from the App store or Google Play.
4. Log in to the app and complete your beginner’s missions to start enjoying your welcome rewards
5. Continue to enjoy your rewards when you stay active with us.

You can earn rewards by:

1. Completing your Vitality Age assessment: enjoy an RM5 voucher
2. Completing Weekly Challenges: enjoy RM10 voucher every 2 weeks.
3. Completing Health Checks: Enjoy free Vitality Health Checks at Guardian or BP Healthcare

You can earn rewards by:

1. If your application is successful, you will receive a welcome email within 1 working day from the registration date.
2. If you do not have an AIA+ account, create your AIA+ account by clicking on “HERE” in your welcome email and follow the steps shown.
   
3. You will then be required to download the AIA+ mobile app via Google Play, App Store or Huawei App Gallery. Once you’ve completed this, you can log in and start enjoying the benefits of AIA Vitality Starter.

Please ensure that you have provided the correct information when you signed up for AIA Vitality Starter, including full name as per NRIC, NRIC Number, phone number and e-mail address.

If you are unsure, please contact your respective AIA Life Planner or e-mail MY.Customer@aia.com and include “AIA Vitality Starter” in the email subject for assistance.

You can contact your AIA Life Planner who enrolled you for AIA Vitality Starter by logging into the AIA+ app. Select the Vitality dashboard, click on ‘Join AIA Vitality ‘at the top of the page and fill up the form. Your AIA Life Planner will reach out to you upon submission.

You will now be able to enjoy additional benefits such as the Device Cashback Challenge, Fitness First gym discounts, 10% off on fresh fruit and vegetables at Jaya Grocer and much more!

You will still enjoy your free access until the 90 day period has ended, however, upon upgrading to the full AIA Vitality programme, you will have immediate access to all the additional benefits.

You should upgrade to AIA Vitality within the 90 days of your AIA Vitality Starter period for your points and status to be carried forward.

You will still be able to enjoy all the rewards and benefits after upgrading to AIA Vitality. However, your AIA Vitality points, and status will restart from 0 points at Bronze status.

You do not need take any action as your access will automatically expire after 90 days.