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Important Announcements
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  • Extra Coverage for COVID-19 at no cost

    In view of the ongoing situation with the pandemic, we are committed to continuing to look after our customers and ensuring that they are well protected. AIA Bhd., AIA PUBLIC Takaful Bhd. And AIA General Berhad are therefore pleased to offer extra coverage for COVID-19 to

    • all AIA’s existing Individual Life, Family Takaful, Flex PA and Easy Cover PA customers with immediate effect. This is also extended to new customers who take up any of our Individual Life, Family Takaful, Flex PA or Easy Cover PA plans before 31 March 2021; and
     
    • all active as well as new insured/covered corporate members with group policies/certificates set in-force before 31 March 2021.
    • INDIVIDUAL
    • CORPORATE MEMBERS
    • COVID 19: TAKING CARE OF YOURSELF

    The added coverage is offered without charge and will include the following benefits:

    Benefits Description
    Hospitalisation Benefit If the Insured/Person Covered is diagnosed with COVID-19 and is directed to be quarantined at any of Ministry of Health Malaysia designated hospitals or quarantine centres, we will provide hospitalisation benefit of RM200 per day up to 30 days of hospitalisation. Home quarantine and elective quarantine at any hospitals are excluded.
    Death Benefit

    In the unfortunate event that the Insured/Person Covered diagnosed and passes away due to COVID-19, an additional lump sum coverage of RM10,000 per life will be paid to his/her beneficiary.

     

    An additional death benefit of RM10,000 will be payable if the customer has downloaded, registered & log-in into My AIA at least once before 31 March 2021.

    • The coverage is offered to all AIA’s existing and new customers who take up any of our Individual Life, Family Takaful, Flex PA and Easy Cover PA plans before 31 March 2021.
    • The coverage is not applicable to Group PA and voluntary scheme.
    • We will cover the benefits stated above until 31 March 2021
    • No waiting period for these benefits.
    • Insured/Person Covered who is covered with more than one AIA policy/certificate (Individual and Group policy/certificate) is only entitled to claim once.
    • Exclusions:
      1. Any sickness or disease other than those caused by COVID-19; or
      2. Any pre-existing conditions prior to the commencement date of the policy/certificate.
    Benefits Description
    Hospitalisation Benefit If the Insured/Person Covered is diagnosed with COVID-19 and is directed to be quarantined at any of Ministry of Health Malaysia designated hospitals or quarantine centres, we will provide hospitalisation benefit of RM200 per day up to 30 days of hospitalisation. Home quarantine and elective quarantine at any hospitals are excluded.
    Death Benefit

    In the unfortunate event that the Insured/Person Covered diagnosed and passes away due to COVID-19, an additional lump sum coverage of RM10,000 per life will be paid to his/her beneficiary.

     

    An additional death benefit of RM10,000 will be payable if the customer has downloaded, registered & log-in into My AIA at least once before 31 March 2021.

    • The coverage is offered to all AIA’s existing and new customers who take up any of our Individual Life, Family Takaful, Flex PA and Easy Cover PA plans before 31 March 2021.
    • The coverage is not applicable to Group PA and voluntary scheme.
    • We will cover the benefits stated above until 31 March 2021.
    • No waiting period for these benefits.
    • Insured/Person Covered who is covered with more than one AIA policy/certificate (Individual and Group policy/certificate) is only entitled to claim once.
    • Exclusions:
      1. Any sickness or disease other than those caused by COVID-19; or
      2. Any pre-existing conditions prior to the commencement date of the policy/certificate.

    DOUBLE Extra Death Coverage for COVID-19 at no cost

    When you download & login to the new My AIA app

    For existing customers, please reach out to your Life Planner if you have further inquiries.

    For new customers, you can find more info on AIA life insurance & accident protection products below. 

     

    Product link missing

    A-Life Ikhtiar

    Life Protection

    An affordable plan that provides you and your loved ones peace of mind in facing life's uncertainties.

    takaful vitality

    Flex PA

    Accident Protection

    Takes care of the financial implications should your circumstances change after an accident.

    A-Life Legasi

    Life Protection

    A plan that ensures your legacy for your loved ones is preserved even when you are no longer around.

    takaful vitality

    A-LifeLink 2

    Life Protection

    A flexible plan that helps you protect your loved ones and invest as little as RM150 per month.

    The added coverage is offered without any additional premium/contribution and the benefits are as follows:

    Benefits* Hospitalisation Benefit**
    Description If the insured/covered member is diagnosed with COVID-19 and is directed to be quarantined at any of Ministry of Health Malaysia designated hospitals or quarantined centres. Home quarantine and elective quarantine at any hospitals are excluded.
    My AIA Mobile App User RM200 per day up to 30 days of hospitalisation.
    Non-My AIA Mobile App User RM100 per day up to 30 days of hospitalisation.
    Benefits* Death Benefit***
    Description In the unfortunate event that the insured/covered member is diagnosed and passes away due to COVID-19.
    My AIA Mobile App User RM20,000
    Non-My AIA Mobile App User RM10,000
    • The coverage is offered to all active and new insured/covered corporate members with group policies/certificates set in-force before 31 March 2021.
    • The coverage is not applicable to Group PA plans.
    • The benefits are provided until 31 March 2021.
    • No waiting period required for these benefits.
    • Insured/covered members who are covered with more than one AIA policy/certificate (Individual and Group policy/certificate) is only entitled to claim once.
    • Exclusions:
      1. Any sickness or disease other than those caused by COVID-19; or
      2. Any pre-existing conditions prior to the commencement date of the policy/certificate.

    * The above coverage is subject to AIA’s final decision.
    ** Hospitalisation Benefit

    1. Full reimbursement of hospitalisation benefits will be provided to the insured/covered members if they have downloaded and registered the My AIA mobile app.
    2. Partial reimbursement of hospitalisation benefits above will be provided to the insured/ covered members if they have not downloaded and registered for My AIA Mobile App.

    *** Death Benefit: double indemnity will be provided to the insured/covered member who is the My AIA mobile app user.

     

    Benefits* Description My AIA Mobile App User Non-My AIA Mobile App User
    Hospitalisation Benefit** If the insured/covered member is diagnosed with COVID-19 and is directed to be quarantined at any of Ministry of Health Malaysia designated hospitals or quarantined centres. Home quarantine and elective quarantine at any hospitals are excluded. RM200 per day up to 30 days of hospitalisation. RM100 per day up to 30 days of hospitalisation.
    Death Benefit*** In the unfortunate event that the insured/covered member is diagnosed and passes away due to COVID-19. RM20,000 RM10,000
    • The coverage is offered to all active and new insured/covered corporate members with group policies/certificates set in-force before 31 March 2021.
    • The coverage is not applicable to Group PA plans.
    • The benefits are provided until 31 March 2021.
    • No waiting period required for these benefits.
    • Insured/covered members who are covered with more than one AIA policy/certificate (Individual and Group policy/certificate) is only entitled to claim once.
    • Exclusions:
      1. Any sickness or disease other than those caused by COVID-19; or
      2. Any pre-existing conditions prior to the commencement date of the policy/certificate.

    * The above coverage is subject to AIA’s final decision.
    ** Hospitalisation Benefit

    1. Full reimbursement of hospitalisation benefits will be provided to the insured/covered members if they have downloaded and registered the My AIA mobile app.
    2. Partial reimbursement of hospitalisation benefits above will be provided to the insured/ covered members if they have not downloaded and registered for My AIA Mobile App.

    *** Death Benefit: double indemnity will be provided to the insured/covered member who is the My AIA mobile app user.

     

     

     

    COVID-19: Taking Care of Yourself

    With the increase in reported cases of Covid-19, it’s important that we all continue to look after ourselves well. Here are some key symptoms to look out for and some precautionary measures to take. If you do find yourself having any of these symptoms, please seek immediate medical attention.

    For updates from the Ministry Of Health (MOH), visit: www.moh.gov.my

    Stay safe!

    Contact Us
    AIA Bhd.
    1300-88-1899
    For overseas customers
    603 2056 1111
    AIA PUBLIC Takaful Bhd.
    1300-88-8922
    AIA General Berhad
    1300-88-1899
    AIA Auto Assist/Roadside Assist
    1-800-88-8733
    CONTACT AIA
    AIA Bhd.
    1300-88-1899
    For overseas customers
    603 2056 1111
    AIA PUBLIC Takaful Bhd.
    1300-88-8922
    AIA General Berhad
    1300-88-1899
    Contact Address
    Customer Relations Unit Menara AIA, 99 Jalan Ampang 50450 Kuala Lumpur

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