We are providing free coverage against complications arising from COVID-19 Vaccine to all existing AIA Malaysian customers. To be eligible for this free coverage, the person needs to:

1) be between the age of 18 to 70;

2) be a Malaysian citizen currently residing in Malaysia; and

3) be registered before the first/final COVID-19 Vaccine dose.

The Free COVID-19 Vaccine Complications Cover provides the following benefits until 31 Dec 2021:

Notes:

1. COVID-19 Vaccine refers to any type COVID-19 vaccine (including the first dose and subsequent doses) that is approved for use in Malaysia by the Ministry of Health (MOH) and administered by the appointed parties in Malaysia.

2. Hospitalisation due to complications/side effects arising from COVID-19 Vaccine must be considered medically necessary by a registered medical practitioner.

3. Daily Hospital Income Benefit is applicable for both private and government hospitals in Malaysia, while admission to hospitals outside Malaysia is not covered.

4. Daily Hospital Income Benefit shall be payable even if a person is hospitalised multiple times due to complications/side effects arising from COVID-19 Vaccine during the coverage period, subject to a maximum of 14 days per life.

5. This Free COVID-19 Vaccine Complications Cover is valid until 31 December 2021 or upon reaching the total claims limit of RM3 million, whichever is earlier. 

Follow the steps below to sign up for the free coverage:

• Step 1: Download the My AIA App in Google Play, App Store or Huawei App Gallery
• Step 2: Login into the My AIA App and complete the Financial Health Check (FHC)
• Step 3: Tap on ‘TALK TO AIA’ button at the FHC result page and submit the required information

“Medically Necessary” shall mean a medical service which is:

(a) consistent with the diagnosis and customary medical treatment for a covered disability, and

(b) in accordance with the standards of good medical practice, consistent with current standard of professional medical care, and of proven medical benefits, and

(c) not for the convenience of the person or the physician, and unable to be reasonably rendered out of hospital (if admitted as an inpatient), and

(d) not of an experimental, investigational or research nature, preventive or screening nature. 

The coverage period of this Free COVID-19 Vaccine Complications Cover is from 3 June 2021 to 31 December 2021 or upon reaching the total claims limit of RM3 million, whichever is earlier. AIA reserves the right to withdraw this Free COVID-19 Vaccine Complications Cover at any time without notice. 

The Death Benefit and/or Daily Hospital Income Benefit is only payable if it was due to complications/side effects arising from COVID-19 Vaccine within 30 days from the date the person received any approved COVID-19 Vaccine in Malaysia. Hence, these benefits are not payable due to any sickness or disease other than those caused by complications/side effects arising from COVID-19 Vaccine.

This offer is now limited to AIA existing customers only. 

Your Free COVID-19 Vaccine Complications Cover will commence on the day you submit your details by following the steps in Question 2. You will receive a welcome email within 14 working days from the registration date.

You may view your benefits via the My AIA App. You will need to use the My AIA App to submit any claims on Daily Hospital Income Benefit.

Here is the guide on how to view your Free COVID-19 Vaccine Complications Cover in the My AIA App. You can see that your coverage is stated in point 6 as Death Benefit RM20,000/life and Hospital Income RM100/day.

The My AIA App does not only display Free COVID-19 Vaccination Complications Cover. Kindly disregard such content/terminology(s) within the My AIA App such as Policy No., Policy Owner, Company Name, Staff / Employee No., Company Effective Date as shown in the screenshots below as the Free COVID-19 Vaccine Complications Cover is not an insurance benefit.

You or the claimant may download the claim form via AIA website at www.aia.com.my  > Help & Support > Form Library > Claims.

To claim the Daily Hospital Income Benefit, please download My AIA mobile app to register your My AIA account and you can submit the claims via the app as per the following steps:

Step 1: Choose “Submit Claims” under the My AIA App homepage

Step 2: Fill in the claim details under claim type “Hospitalisation” and complete the rest of the claims submission process as per the instructions in the My AIA App.

To claim the Death Benefit:

Submit the completed claim form together with the required supporting documents to MY.Customer@aia.com.

Please indicate in the Subject Matter: Claims Submission for COVID-19 Vaccine Complications

Below is the list of documents required when submitting a claim:

You may have entered incorrect information. Please resubmit the claim application with the correct information or email MY.Customer@aia.com for assistance.

No, the coverage is only eligible for Malaysians residing in Malaysia and have received the COVID-19 vaccination in Malaysia. The benefits will only be payable either upon death occurred in Malaysia or “medically necessary” hospitalisation in Malaysia due to COVID-19 Vaccine (refer Q1).