Claims

Quick Guide to Claim Requirements

Claim Type

Documents Required

Accident Weekly Indemnity & Medical Reimbursement

  • Claim Form Part I & II
  • Original itemised bill and payment receipts

Hospital Income

  • Claim Form Part I & II
  • Hospital discharge note or a copy of the inpatient bill

Hospital & Surgical

  • Claim Form Part I & II
  • Original itemised bill and payment receipts
  • Diagnostic report

Critical Illness

  • Claim Form Part I & II
  • Policy Contract
  • Certified IC of the Insured
  • Diagnostic report(s), if any

Death

  • Claim Form Part I & II
  • Policy Contract
  • Certified IC of the Insured
  • Original / Certified Death Certificate
  • Original / Certified Burial Permit
  • For Accidental Death:
    • Certified Police Report
    • Certified Post-mortem report
    • Newspaper cutting (if any)
  • Claimant's proof of relationship to the Deceased (i.e. marriage certificate, birth certificate, etc.)
  • Clinical Abstract Application

Dismemberment

  • Claim Form Part I & II
  • Policy Contract
  • Certified IC of the Insured
  • X-ray film & report
  • Photo showing the loss
  • Diagnostic report(s), if any
  • Clinical Abstract Application

Total & Permanent Disability

  • Claim Form Part I & II
  • Policy Contract
  • Certified IC of the Insured
  • Diagnostic report(s), if any
  • Clinical Abstract Application

Note: The above information serves as a guide. Please contact your servicing agent for more details.

For more claims information, please click to the following :

 [ Back ]