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Accident & Health FAQs

1. Who is eligible to buy Personal Accident?
Anyone between the ages of 16 - 70 years can apply and is renewable up to age 75 years. For family plan(s), dependent unmarried child(ren) from ages one month – 18 years (renewable up to age 23 years if child is still a full-time student)

2. How do I pay my premium?
You may pay your new and renewal premium to American International Assurance Bhd. (AIA) by cash, cheque, credit card or via Maybank auto debit.

3. When will the insurance coverage begin and for how long?
Your coverage will begin on the date of policy issue. Your coverage is valid as long as you continue to pay premium and / or upon reaching the maximum age limit.

4. How can I be sure that I’m signing up with the right company?
The policy is underwritten by American International Assurance Bhd., a member of American International Group, Inc. (AIG), one of the largest insurance organizations with operations in about 130 jurisdictions and over 80 years of insurance experience. You can trust us for long-term stability and security.

5. Does Personal Accident pay in addition to any other insurance policy that I may have?
Yes, you will enjoy these benefits in addition to any other insurance policy that you may have except for medical reimbursement benefit which is on compensation of medical treatment expenses only.

6. How do I make a claim?
Our friendly agent will be there to assist you or visit any of our branches for assistance. In addition, you may contact our toll free line at 1300-88-1899.

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