Call Center
AIA Call Center
- One-stop call-in center for policy holders & agents
- Convenient & speedy access to Life & Personal Accident policy information
Hotline Number
- 1300 – 88 – 1899 : Customer Service Hotline
- Available 24 hours a day, seven days a week in English, Bahasa Malaysia or Mandarin via touchtone telephones
Click here to view Policyholders' Hotline Quick Guide
Contact Us
You may call our local, toll free Customer Service line at
1300-88-1899 or
email us at
my.customer@aia.com.