Our Network of Branches

Our network of branches – connected through modern innovation and warm helpful face-to-face interaction.

After more than six decades of solid growth, we have evolved into a 23-branch network reaching out to all Malaysians.

Our efforts in the late 1980s successfully linked our branches and regional head office in an information network that allows us to provide online support in real time, to both our policyholders and representatives. AIA was also one of the first insurers to be fully computerized in Malaysia.

These are examples of our continuing efforts to improve our productivity and cost-efficiency for our clients' benefits, in the form of lower premiums, higher returns, prompt service and better support.

And while we look for ways to incorporate technology and automation in our operations, we believe that it is only complementary to the warm, personalized attention we lavish on our clients, which we believe is the hallmark of great service.

To experience this great service, you are welcome to walk into any of our branches nationwide. And here's where you will find us:

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